Closed Frequent DC

Discussion in 'Character Issues' started by cuteDemon, Sep 14, 2024.

  1. cuteDemon
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    cuteDemon Well-Known Member

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    IGN: mochiboo, cutedemon, many more
    Problem: Frequent DC
    Details: Initially, I logged into mochiboo or cutedemon, i am constantly getting dc-ed after entering cash shop, I am currently play the latest version (27.08.24). After searching the forum, i found someone facing similar issues https://royals.ms/forum/threads/dc-no-error-codes.230598/#post-1410277. So then i recalled that i did bought a seasonal (i think is the 11th anni merchant) merchant that i did not managed? I used mochiboo to go into FM and click on the guy that manages the merchants (forgot his name, directly above the fm portal dude?), my client instant dc too. Afterwards, any character on other accounts i own instant dc too. Needs help!!
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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  3. cuteDemon
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    cuteDemon Well-Known Member

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    tried a clean re-install as mentioned, tried with both wz or img too.., still face same issue
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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  5. cuteDemon
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    cuteDemon Well-Known Member

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    no use it just crashes now ~f4, before clicking the fm merchant dude i could still roam around places, now every account just crashes
     
  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Please download the WZ.zip version and test if you would still face the same issue

    If so, would it be still all accounts facing the issue, or just 1 account

    (removed)
     
    Last edited: Oct 2, 2024
  7. cuteDemon
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    cuteDemon Well-Known Member

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    using the zip file, i tried the following accounts:

    mochiboo/mykukubird/sosikmeh/knnse: all passed PIC, but dc-ed after 2sec loaded
    nilaobu: did not dc-ed immediately, spawned in random fm, came out to the main fm place, dc-ed
    cutedemon: did not dc-ed immediately, managed to play
     
  8. Dave Deviluke
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    Dave Deviluke Forum Moderator

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  9. cuteDemon
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    cuteDemon Well-Known Member

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    Yes these are the igns, no worries ^_^'
     
  10. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Do you remember the last locations of the affected IGNs?

    (intend to request GM/Admin to confirm if your affected characters are in a bugged map or something)

    Please also test if you would disconnect/crash on a brand new level 1 character
     
  11. cuteDemon
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    cuteDemon Well-Known Member

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    yup just tried out creating new level 1 chars

    just to summarise

    mochiboo: was fine previously, started to dc when entering cash shop on 14/15 sept, char was at nlc, then decided went into fm, did not dc, but dc immediately after clicking the merchant dude on the top of portal in fm, since then it just keep dc after logging in, currently at fm
    sosikmeh/knnse: last map is 11th anni map, dc-ed immediately
    nilaobu: logged in today, spawn in a random fm (20-24?), came out then dc-ed
    cutedemon: only one that did not dc-ed, currently at florina beach

    creating level 1 chars:
    created one in knnse's account, instant dc-ed after click "ok" on the instructions given when u first created a new char
    create one in cutedemon's account, same, dc-ed at the same moment after click "ok" on npc's instruction (it was the wasd and arrow key instruction i think)
     
  12. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Will request Admins to check your last location(s)

    Affected IGNs:
    - mochiboo (should be in FM)
    - sosikmeh/knnse (anniversary event map)
    - nilaobu (should be in FM)

    As NX/RP items could also cause the crash/disconnect, do you recall any NX/RP that all of the above characters are equipping?
    (maybe the same NX hat or something)
     
  13. Dave Deviluke
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    Dave Deviluke Forum Moderator

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  14. cuteDemon
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    cuteDemon Well-Known Member

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    In the same folder, does that affects?

    regarding nx items, my characters are all wearing some nx but never changed for awhile since i last played (in June/july). I do rmb I have a merchant that I did not managed (since June/July can’t confirm) tho…
     
  15. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Not supposed to mix up WZ and IMG files format, please do a proper reinstallation by deleting all of the old files and using only either WZ or IMG in a single folder

    Note: mixing up WZ and IMG will cause game files corruptions
     
  16. cuteDemon
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    cuteDemon Well-Known Member

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    Oh wait let me clarify, I downloaded wz and img in the same folder, but before I install either one I will do an uninstall first, but they will always be installed into C://MapleRoyals (default path)
     
  17. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Have you tried other locations such as Documents or Desktop?

    Have discussed your situation with Admins and we still think it's file corruption issue as you were able to login with my WZ + the issue is occurring for all accounts and not specific characters
     
  18. Dave Deviluke
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  19. cuteDemon
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    cuteDemon Well-Known Member

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    Yup it still happens, however, after downloading the new patch, my character (mochiboo) did not dc-ed immediately like before, I was able to roam in FM and go outside, but the moment I go into cash shop, I dc-ed, ever since then, I began dc-ing as described previously ~f4
     
  20. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    What about the other characters?
     

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