Windows key bugged when Royals is open

Character Name: Reialtas (and crew)

Where are you having an issue(s): in game

Date and Time when issue(s) occurred (GMT): it's been going on for a few months now

Details of the issue: often (not always) when royals is open, the windows key will be disabled - pressing it doesn't open the start menu and all windows key shortcuts are disabled - I can't use win+shift+s to screen clip, win+d to go to desktop, win+ctrl+# to cycle through windows at position # in taskbar, or any other shortcut. When it's disabled like this, I've been able to confirm that my computer still detects Windows key presses using on screen keyboards and other key press testers. As soon as I close royals the problem goes away.

Alternatively, when the windows key does work while royals is open, and I press win+ctrl+# a few times, the windows key will then act like it's stuck pressed down - if I press only "d", it goes to desktop, if I press only "e", it opens explorer. I'm not able to type normally or use other modifier keys normally like ctrl or alt. Closing royals and then clicking the windows key a few times unsticks it.

This behavior doesn't occur with any other program as far as I can tell.

I've done all the steps here already:
https://answers.microsoft.com/en-us...-working/0c796f79-0aa8-466e-ab44-802005d1791b

I've also turned off game mode in Windows settings.

This occurs on both my Windows 10 pc and Windows 11 laptop, across different keyboards.

This occurs on both IMG and Wz versions

What error code were you given(if any): none

If it can be replicated, please provide a screenshot or recording of the issue occurring: I can try to record something when I get to my desktop.

 

this ^^

 

I have this issue aswell, quite annoying and unnecessary to block Windows-key by the client.

 

Hmm so is it something that is fixable or that the devs are looking into to fix?

Apparently it only affects some people? Others I've talked to have no issue using windows key shortcuts.