Closed Vote but didn't get Nx.

Discussion in 'Closed' started by zoheth, Apr 16, 2025.

  1. zoheth
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    zoheth Member

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    Ign : Whitepath
    Problem : Voted not getting any NX.
    Details : As usual i will vote everyday , but doesnt know why today didn't get 8,000NX after vote.
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Did you managed to vote successfully today?

    What's the vote status now on both Royals and Gtop100
    (Please include a screenshot)
     
  3. zoheth
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    zoheth Member

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    hi , was eating just now
    Royal vote : ''Thank you for voting."
    Top100 : ''You have already voted! Please vote again in 8:38:57 Hours:Minutes:Seconds.''
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    As that scenario could be others voted with your IP, can you try to vote again with mobile IP?
     
  5. zoheth
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    zoheth Member

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    tried with mobile . but it said i already vote. guess nvm
     
  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    As some players claimed they have voted successfully today but did not get NX, I will wait a few days and compile the threads for Admin's review

    If we verified that the vote did went through, we would refund the NX
     
  7. zoheth
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    zoheth Member

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    thanks dave . im looking forward to...
     
  8. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Hello, I’d like to provide an update regarding the recent issue where some players didn’t receive NX after voting on Gtop100 (Apr 16).

    As soon as we received reports about it, I alerted the Devs. They looked into it on our end and also reached out to Gtop100 to figure out what was going on.

    We’ve since heard back from Gtop100, and it turns out the issue was on their side — specifically, the "pingUsername" (which tells us who voted) wasn’t sent through their pingback system. Because of that, we’re unfortunately unable to confirm who successfully voted during the time the issue occurred.

    We know this is frustrating, and we’re really sorry that we’re unable to provide a refund of NX.

    [​IMG]
     
  9. zoheth
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    zoheth Member

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    okay .. thank you
     

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