After hearing the news of official osms u decides to enter my old mapleroyals account, its been like 4 or more yeas since i las log in. All Your Character Names: Kigen i think Last thing you did: farming? Chilling in fm Why do you think you got banned?: i dont know Ban message when attempting to log in: this is an id thats has been deleted or blocked from connection What GM banned you (optional):
Thanks for responding to my DM. I was able to locate your account. Please answer the following questions. 1. list one IGN from every account that you as a person owns (including accounts that are not currently banned). 2. Why are you appealing from multiple forum accounts? (i.e.https://royals.ms/forum/threads/thi...en-deleted-or-blocked-from-connection.244670/)
1. right now my only character i have is a magician lvl 29 IGN: Betoh. i remember i had a fighter also but i cant remember the name of it but i think is in the same account of my bishop. 2. i didnt remeber my old forum account (this one) so i make a new account to post about the ban. after trying some time i could get in the old email i have creater the forum account. Hope this helps.
Thanks for that. I have banned the other forum account, as we only allow users to have one forum account. It looks like your account was compromised, and then banned to prevent further damage. You will need to make an account recovery request so that the admins can verify that you are the owner of the account, and then help you to regain access to it. https://royals.ms/forum/threads/lost-email-or-username.154999/ I will be closing this appeal now, as there is nothing else to do here. You can still reply here though if you have any questions.
where i can make that request, i already did the pin and pic reset(sorry i see the link, thanks for the help)
In the post linked to above is a link for the support request forum. https://royals.ms/forum/forums/support-requests.111/ You should make a thread here. The admins will also need to verify that you are the owner of the account, etc.
Hello again, sorry if im being annoying, how long does it takes to check the case? If it takes long thats okay, cause i didnt receive any response from my thread on character issue. Just curious to know how long it takes, anyways thanks again for the help to try to get back to the game.
If you are referring to [Support Requests], it can take some time (at least a few days) as only Admins have access to it https://royals.ms/forum/forums/support-requests.111/ However, if you are indeed referring to [Character Issues], please ping me in the said post as I do not see any post from you https://royals.ms/forum/forums/character-issues.55/
Yeah im talking about support request. Ah i see, so few days then, no problem. Ill wait then, thanks for the help buddy.
