Solved [Solution Given] I forgot all my data :(((

Discussion in 'Technical Help' started by Cuchicuchi, May 18, 2025 at 1:32 PM.

  1. Cuchicuchi
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    Cuchicuchi Member

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    Hi, I haven't played in a while and I lost all my data. I don't remember my email, username, or character names. I only know who Job was and the things he had. Is there any way to recover my account? :(
     
    Cuchicuchi, May 18, 2025 at 1:32 PM
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  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Although there's a section to submit a request
    https://royals.ms/forum/threads/lost-email-or-username.154999/

    But if you have forgotten everything else, I doubt Admins can find your characters solely based on job + items

    It's best to check your folder for any possible screenshots as Admins need to be strict with the info provided to ensure the account is recovered by the owner
     
    Dave Deviluke, May 18, 2025 at 1:48 PM
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  3. Cuchicuchi
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    I was able to remember my ID and password, but I don't remember my pic, PIN, or my character's name, just the job. Because I haven't played for over a year, and where I had written down the information was, my phone crashed. Can that help me?

     
    Cuchicuchi, May 18, 2025 at 5:13 PM
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  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    I can't answer on behalf of Admins on whether that's enough, you can only submit the request to the best you can, and hope for the best
     
    Dave Deviluke, May 18, 2025 at 5:16 PM
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  5. Cuchicuchi
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    Cuchicuchi Member

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    A question, I go to the link that appears and enter all the data?

     
    Cuchicuchi, May 18, 2025 at 5:37 PM
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  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Yes
    upload_2025-5-19_0-38-54.png
     
    Dave Deviluke, May 18, 2025 at 5:38 PM
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  7. Cuchicuchi
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    Cuchicuchi, May 18, 2025 at 5:52 PM
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  8. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    upload_2025-5-19_0-56-18.png
     
    Dave Deviluke, May 18, 2025 at 5:56 PM
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  9. Cuchicuchi
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    How long does it usually take for an administrator to verify this? :(

     
    Cuchicuchi, May 19, 2025 at 6:04 PM
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  10. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    It won't be immediate, especially if the info provided are lacking

    You have to be patient for it
     
    Dave Deviluke, May 19, 2025 at 6:17 PM
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  11. Cuchicuchi
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    Thank you very much, I think I remembered the names of my characters and the ID of my two accounts, I put them in the link you sent me.

     
    Cuchicuchi, May 20, 2025 at 5:40 AM
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