IGN: Crags Problem: (see below) Details: I tried scrolling my Auf Haven Circlet using Legendary Spirit and something weird happened; please note the chat log and server time. 1. Before scrolling: Auf Haven Circlet (+6), 14 slots left; 10 White Scrolls and 10 Miracle Scrolls ready. 2. After 4 scrolling attempts: Auf Haven Circlet (+8), 11 slots left; 9 White Scrolls and 6 Miracle Scrolls left. Let me preface by saying I am certain that "Use White Scroll" was checked before I made any scrolling attempts. As you can see, the "Use White Scroll" box is checked before scrolling, but for some reason the first 3 attempts do not consume White Scrolls. (Luckily, I pass the third one even though a White Scroll is not used.) Despite not changing anything, the fourth attempt uses a White Scroll, but also passes. (Actually, I think I did close the Legendary Spirit window briefly, but didn't realize my White Scrolls hadn't been consumed yet and reopened it.) The strange thing is that, even had I actually forgotten to check "Use White Scroll", the item's final stats don't match the chat log or the number of scrolls I have left. According to the chat log, which is consistent with the number of scrolls I have left, I should have actually lost two slots (not one) due to this bug. I am hoping that logs can confirm this situation and that we can agree something unusual has happened here. I am also really hoping this can be corrected, even by resetting the Circlet back to (+6) and refunding the scrolls (though even just resetting the helmet would be so appreciated). I apologize that I don't have any video footage, and know that it would have made this a lot clearer. Thanks for your help. EDIT: Some folks messaged me and think this bug may be responsible or related; thanks @DruziDaGoat.
Sorry to bump, but as I'm anticipating a long wait time for Staff response I'd like to ask a follow-up question (to hopefully be answered at the same time): If it's decided that an Admin can't intervene in this case, can I still use the Circlet, or is that considered Glitch Abuse?
Hi there. This will require an admin to look into. Please be patient as our admins are extremely busy and they will have a look when they can. Updated this thread's tag to awaiting admin action.
Hi! Since it's been 2 weeks since the last message, I'm wondering if there's any update on the investigation. (No pressure whatsoever.) Thanks in advance.
on may 29th I attempted to replicate your issue but wasn't able to. What I did: playing on live game became a buccaneer used scrolls in slots 95 (mir) and 96 (ws) scrolled an auf helm with ws and miracle scrolls using holy spirit skill in freemarket entrance All scrolling attempts behaved as expected. I concluded that you can get a variety of messages in your chatbox by using the scrolling skill holy spirit and turning the white scroll checkmark on and off during the scrolling animation: Based on this there are 6 options for messages using holy spirit skill: you use a scroll without ws and fail it: 'The scroll lights up, but the item winds up as if nothing happened' you use a scroll with ws and fail it: 'The item upgrade failed. but since the White Scroll was used, the number of item upgrade slots remained in tact.' you use a scroll without ws and pass it: 'The scroll lights up, and then its mysterious power has been transferred to the item.' you use a scroll with ws and pass it: 'The item was successfully upgraded, and the white scroll was used in the process.' you start the holy spirit scrolling process with the use white scroll checked, but you disable it during the scrolling process and fail: 'The scroll lights up, but the item winds up as if nothing happened' (same message as 1) you start the holy spirit scrolling process with the use white scroll checked, but you disable it during the scrolling process and pass: 'The scroll lights up, and then its mysterious power has been transferred to the item.' (same message as 3) What could've happened in your situation? You were likely playing with the use white scroll checkmark or accidentally flicked it and turned it off PRIOR to starting the scrolling process at some point, leading to no white scroll protection as intended. turning it on DURING the scrolling process does not change that similar to how turning the checkmark on or off during the process when the process was started with the checkmark on changes the message, but not the outcome (ws will be used and slot will be protected if the process was started check on)
Hi Tim, thanks for your quick reply. Thanks for trying. It doesn't surprise me that you weren't able to replicate it; I experimented a bit afterward as well and couldn't replicate my situation or the bug in the video. So, do I have this right? In both situations above, regardless of the outcome of the scrolling process: If the White Scroll box actually starts checked, but is then disabled during the scrolling process, then the chat log displays the respective messages as if a White Scroll *hadn't* been used: 'The scroll lights up, but the item winds up as if nothing happened' 'The scroll lights up, and then its mysterious power has been transferred to the item.' However, the actual effect on the item is as if a White Scroll *had* been used, and 1 White Scroll is deducted from the inventory. Does the opposite hold if the White Scroll box actually starts *unchecked*? That is: If the White Scroll box actually starts unchecked, but is then enabled during the scrolling process, then the chat log displays the respective messages as if a White Scroll *had* been used: 'The item upgrade failed, but since the White Scroll was used, the number of item upgrade slots remained in tact.' 'The item was successfully upgraded, and the white scroll was used in the process.' However, the actual effect on the item is as if a White scroll *hadn't* been used, and 1 White Scroll is not deducted from the inventory. (This last piece is needed to consider all possibilities.) It would be good to check this last part, to be sure (see just above). Assuming this is right, then what is the proposed sequence of events? 1. Failed with White Scroll box unchecked OR Failed with White Scroll box checked, but unchecked during the scrolling process 'The scroll lights up, but the item winds up as if nothing happened' 2. Failed with White Scroll box unchecked OR Failed with White Scroll box checked, but unchecked during the scrolling process 'The scroll lights up, but the item winds up as if nothing happened' 3. Passed with White Scroll box unchecked OR Passed with White Scroll box checked, but unchecked during the scrolling process 'The scroll lights up, and then its mysterious power has been transferred to the item.' 4. Passed with White Scroll box checked OR Passed with White Scroll box unchecked, but checked during the scrolling process 'The item was successfully upgraded, and the white scroll was used in the process.' However: * Since the item passed 2 slots total (and passing consumes a slot), but only 3 slots total were consumed, this means one White Scroll total must have been consumed between attempts 1 or 2. * Since only one White Scroll total must have been consumed between attempts 1 or 2, this means the same option can't have occurred in both events. * Further, since only one White Scroll total was consumed, then any option from 3 or 4 which consumes a White Scroll is impossible; I crossed them out. If this is all correct, then the only situations which can possibly produce the chat log output involve *a lot* of misclicking. Although I didn't notice the chat log right away, I am a very attentive player and have a lot of trouble believing this. Can logs provide any information about what happened to the scrolls in my inventory (e.g. the order in which they were consumed, or how they were consumed)? Thanks again!
it would be in any of the scenarios as described above; you ended up not using white scrolls for some attempts due to that checkmark not being checked by player's clicks prior to starting the scrolling sequence. Your best option is probably to try to become a legend that clean slate scrolled their auf helm
While I anticipated this sort of response, your tone in this last message is uncalled for. It's clear my issue won't be properly or respectfully addressed, so this can be closed now.
your situation was properly and respectfully addressed. we spent time trying to recreate your issue, concluded it wasnt a game error and I mentioned what I would do as a player in your situation
Google "v62 white scroll bug last slot" without quotes and there are two instances of it being discussed as a v62 client bug with the white scroll in slot 96. The pages cannot be linked to here because they are forum posts of other private servers. Maybe the bug doesn't always occur due to chance or other unknown conditions that have to be met, but this is worth mentioning.
I spent time carefully enumerating the actual possibilities based on the additional information you provided (which, as I noted, is incomplete), and requested clarification via game logs; these were both totally ignored. (Further, being unable to reproduce a bug is not sufficient evidence to conclude it wasn't a game error, and your list of "control" variables is hardly exhaustive.) I get that you are busy, but it's obvious you wanted to wrap this up with as little effort as possible, and it's easiest to do that by placing full blame on the player. It's also ridiculous that I was made to wait 2 weeks when this was handled just a day later. That this was sent to me by an Admin in my own support thread, made after realizing I had potentially (probably) lost over 6 months of progress, and then waiting 2 weeks for a reply, is totally disrespectful and beyond insensitive. However, it is not surprising after watching you attempt to provide "support" to other players for over 2 years.
