Can't Access Control Panel

Discussion in 'Help & Advice' started by cmdrcosmo, Sep 7, 2024.

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  1. cmdrcosmo
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    cmdrcosmo Member

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    I've been trying to access my control panel in order to change/remove my PIN, but I keep getting the message "You have accessed too many accounts recently. Please try again later."

    I'm not sure what reason there could be for this, since I only have the one account. Is it because there's someone else in my household who also plays?
     
    cmdrcosmo, Sep 7, 2024
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  2. angella
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    angella Well-Known Member

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    I keep getting that too. I put in a ticket like a week ago, still waiting.
     
    angella, Sep 7, 2024
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  3. Matt
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    Matt Administrator

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    The issue should be fixed now, sorry for the wait.
     
    Matt, Sep 7, 2024
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  4. skitty_cat
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    skitty_cat Member

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    hi guys, I'm new here. I'm trying to access the control panel, but the link leads me to a blank white page. I was trying to create my first ever account on this server :( any ideas on what I can do?
     
    skitty_cat, Jun 14, 2025
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  5. Sylafia
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    This is likely an issue with your ISP blocking it, which apparently has been happening. Try accessing it with mobile data instead of WiFi/ethernet
     
    Sylafia, Jun 14, 2025
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  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Either access your Spectrum app to unblock the Control Panel

    Or use another network such as mobile data to access Control Panel

    Note: this issue is occurring to some ISP located in the US, they are probably doing this for security concerns
     
    Dave Deviluke, Jun 14, 2025
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  7. skitty_cat
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    skitty_cat Member

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    Hey so it seems that might be the problem! I just have no idea now how to resend myself another email verification, since now the one I had yesterday is expired x.x

    edit: I found it! I’m officially playing now, thanks everyone ^-^
     
    Last edited: Jun 15, 2025
    skitty_cat, Jun 14, 2025
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  8. Lo_G
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    Lo_G Well-Known Member

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    Yeah turning wifi off on my cell phone to access control panel worked to fix this problem for me. Seems Spectrum does not like control panel :/
     
    Lo_G, Jun 30, 2025
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