Closed Unable to connect due to account being blocked until a date given

Discussion in 'Ban Appeal' started by Judahkas, Nov 6, 2025.

  1. Judahkas
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    Judahkas Member

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    l Your Character Names: RudoRed
    Last thing you did: did what i do everyday, play 2-3 hours a day, bosses Apq, quests sometimes longer sometimes less.
    Why do you think you got banned?: i honestly have no idea, my brother has been living with me for tha past couple of month and his bishop got a ban as well with the same massage. IGN stamnoob29.
    Ban message when attempting to log in: your account has been blocked for using illegal programs or violating the game policy. You can login after dec/20/2025 0:19am , it says.


    Hi,
    I play this server for 2month now, got me out of a real dark place and for some reason i just got banned from it.
    I have no idea why tbh.

    I truely have no idea what i did wrong other than having fun at this amazing nostalgic server, made friends and have 2kids who loves it as well, wife less :)
    I would accept any decision regarding this ban, but would just like to know why i got blocked.
    If i did anything wrong i wish to know what it was and i promise it will be corrected. I promise i dont even know what i did wrong.
    Thanks, have a nice evening.
     
  2. Foxy
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    Foxy GM

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    Hi there.

    You have been banned for 5 weeks for minor vote abuse and a believable claim of account sharing.

    Please use this time to read up on our Terms and Conditions here https://royals.ms/forum/threads/mapleroyals-game-terms-conditions.86769/

    This means that you can NOT create other accounts to play on while waiting out your temporary ban as this will result in ban evasion and can upgrade you to a permanent ban.

    While temporarily banned, you can continue voting but only once per day.
     
  3. Judahkas
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    Judahkas Member

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    Oh i understand.
    I will wait for the ban to end and will let my brother know as well.
    But can i ask please if you can unlock his account, for this not being his fault.

    I dont believe this to be an account sharing as he is currently living with me but i trust your judgement and respect you for the prompt reply.
    If I was wrong i do apologize and will use this kind server as the policy dictates Moving forward.
    No one else will vote again from this household other than me.
    Thanks.
    I will wait for your decision regarding my brother's account and we will accept any decision being made. This will not happen again.
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    He has to submit his own appeal
     
  5. Judahkas
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    Judahkas Member

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    Ok I will let him know.
    From
    Thank you so much for your reply.
    I will wait for the ban to lifted. From here on out I will pay closer attention to the regulations.
     
  6. Judahkas
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    Judahkas Member

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    Dear foxy,
    On our previous conversation, the answer i got from you was :

    "You have been banned for 5 weeks for minor vote abuse and a believable claim of account sharing."

    I believe it has been 5weeks by now but when i try to log, i get a massage im banned untill 12/20/2025 which is more than 6weeks almost 7.

    May i please get access and play my chill royal life of 2-3 hours a day to pass time.

    With best regards, waiting for your reply.
     
  7. Foxy
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    Foxy GM

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    Apologies as the number of weeks I typed in the first post is incorrect.

    The end date of 20th December 2025 is the correct end date so you will have to wait until then.

    If there are still issues on the day, please reach out and we'll have a lookt.
     
  8. Judahkas
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    Judahkas Member

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    I understand, abit disapointed but nothing i can do but wait.

    Thanks for the promp reply,
    Happy holidays foxy :)
     
  9. Judahkas
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    Judahkas Member

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    Dear Foxy,
    It seems I cant log into my account, note that i get is "this is an id that has been deleted or blocked from connection."

    May i get understand what does that mean ?
    How come I'm still blocked?
    Please help. :(
     
  10. Foxy
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    Foxy GM

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    Now you're connecting from an IP address that's blocked.

    Simply restart your router to obtain a new IP address then you should be good to go.
     
  11. Judahkas
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    Judahkas Member

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    I see, I'm not realy sure how to do that.
    Unplug and plug in back will solve it ?
    Or can you maybe guide me how to reset the IP address if that's not how you do that?

    Thx foxy
     
  12. Bacon
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    Bacon GM

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    Unplug your router/modem for at least 3 minutes to prompt your ISP for a new IP. Otherwise you may need to contact them if that doesn’t work.
     
  13. Judahkas
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    Judahkas Member

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    Yes, chat helped me :)
    I am able to log, thx Foxy for the help.
    I will go back to my royal chill life and
    will pay closer attention to the regulations.

    Happy holidays Foxy and Bacon
     
  14. Judahkas
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    Judahkas Member

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    Hi again,
    I am honestly baffled.
    I just got released from a ban and was playing by all the rules and yet it seems i got yet another ban.
    What did i do wrong this time ?
    All i do is daily bosses and vote once a day, i honestly dont know what is wrong.
    Please help me understand.
     
  15. Judahkas
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    Judahkas Member

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    Ok ok so there was an outage today and from some reason the IP was blocked again, after reset my IP i was able to log in.
    I was honestly shocked and didnt know what happen, dont worry about it :)
    Happy new years
     

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