Hello. I've been having issues starting the game in the past 1month or so. I had hoped that the new version would fix it, but it didn't. I already added the game folder as exception in windows and antivirus, but still won't start. I get zero errors, it just won't do anything. Windows 11 latest update I had no issues for the past 6 years or so I tried countless restarts and reinstalls App folder is already added as exception in windows defender and antivirus
Hi there. As mentioned in the shoutbox, the server is currently down so no one can log in at the moment. Please be patient as our team looks into this.
I am not referring to today, as I mentioned in the post, the game hasn't worked for a while now. More than a month
Did you install any new software before the issue started occurring? You also mentioned you didn't face any issues for past 6 years, meaning it's the same PC all this time?
I was emphasizing that I have some experience. I have had this laptop approximately 1.5 years, and issues just started happening 1month ago or so I don't remember if I installed something that might interfere, other than windows updates
If you try launching the game via another network (such as mobile data hotspot), do you still face the same error of the EXE unable to launch at all?
I have tried with mobile hotspot as well, but no success. I looked into Task Manager as well, the MS.exe appears as a process but then quickly disappears. it does this 2 times, so it looks like there's some kind o retry mechanism in place, or it has 2 step (or multiple) start process
That sounds like something on your PC is blocking Royals Is your Themida enabled? Check the last part of this post https://royals.ms/forum/threads/setting-exception-for-mapleroyals.243951/
Can you send me screenshots of your installed programs? I am unsure what's blocking Royals on your PC