Open Awaiting Admin Action Ban Appeal

Discussion in 'Ban Appeal' started by lsy515948414, May 21, 2026.

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  1. lsy515948414
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    lsy515948414 Member

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    IGN：SheepBearBEE Noscarburn
    last thing i do：buy HTP VIP then failed to complite the egg quest
    why got banned: do not know yet ,I used some game accelerator so my ip may change a lot maybe
     
    lsy515948414, May 21, 2026
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  2. lsy515948414
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    lsy515948414 Member

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    Add Ban message when attempting to log in:This is an ID that has been deleted or blocked from connection. Please check again.
     
    lsy515948414, May 21, 2026
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  3. Heidi
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    Are you using a VPN to connect to MapleRoyals? If so, what VPN are you using?
     
    Heidi, May 21, 2026
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  4. lsy515948414
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    lsy515948414 Member

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    leigod.com
     
    lsy515948414, May 21, 2026
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  5. lsy515948414
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    i wanna know whether if i am banned or just VPN problem. i want to play the game, thanks a lot
     
    lsy515948414, May 21, 2026
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  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Dave Deviluke, May 21, 2026
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  7. lsy515948414
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    lsy515948414, May 21, 2026
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  8. Heidi
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    Wait up, don't get another VPN yet. You are currently banned, and it is related to something odd with your VPN set up, but I will need to get an admin to just check it. If you've done nothing wrong, then you have nothing to worry about :)
     
    Heidi, May 21, 2026
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  9. lsy515948414
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    lsy515948414 Member

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    Just to clarify，i have a low level character,IGN GoatBearBee,I made this character at the very beginning, but I quit on it because I wasn't allowed to become a Rogue. it's on same account with SheepBearBEE
     
    lsy515948414, May 21, 2026
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  10. lsy515948414
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    Additional note: I switch between two computers—one with and one without a VPN. Will this affect anything?
     
    lsy515948414, May 23, 2026 at 12:35 AM
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  11. Dave Deviluke
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    Issued a shoutbox ban, please don't appeal for your ban in the shoutbox
     
    Dave Deviluke, May 24, 2026 at 3:14 AM
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  12. Tim
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    Tim Administrator

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    do not continue to use public vpn services like that, accounts unlocked
     
    Tim, May 26, 2026 at 11:20 PM
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  13. lsy515948414
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    lsy515948414 Member

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    Thanks,Tim
     
    Last edited: May 26, 2026 at 11:32 PM
    lsy515948414, May 26, 2026 at 11:25 PM
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  14. lsy515948414
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    I want to know if I will still get banned in the future if I use the same VPN on two different computers to play,or one with and one without?
     
    Last edited: May 26, 2026 at 11:35 PM
    lsy515948414, May 26, 2026 at 11:26 PM
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  15. lsy515948414
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    Thanks for the assistance, everyone. I'll wait for Tim to get back to me, and then we can wrap up this thread.
     
    Last edited: May 26, 2026 at 11:34 PM
    lsy515948414, May 26, 2026 at 11:28 PM
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  16. Heidi
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    I just had a chat to Tim about this. Your VPN does indeed seem to be a private VPN, but some of its inner workings are a bit odd and cause issues with our systems. Unfortunately I cannot provide details about this for security reasons, but I'd highly recommend going with a different (private) VPN if at all possible.

    I'd also recommend that you go with one that has an initial free trial, so that I can check once you connect with it that there is nothing odd with it also that might cause further issues. Unfortunately we do not have a list of recommendations, but you could try reach out to the Chinese royals community for recommendations?
     
    Heidi, May 26, 2026 at 11:57 PM
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  17. lsy515948414
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    Thanks for getting back to me and for checking with Tim on this — I really appreciate it.

    I understand the situation now. A friend of mine actually recommended a private VPN that they (and a few others I know) have been using on Royals without any issues, so I'm going to give that one a try instead.

    Just to clarify — as long as I'm using a clean/compatible VPN from now on, would I be fine playing from two different devices (my desktop and my laptop) both routing through that same VPN? Or is there anything else I should watch out for on my end to make sure everything stays clean?
     
    lsy515948414, May 27, 2026 at 12:04 AM
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  18. Tim
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    Tim Administrator

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    you may use different devices to play from yes
     
    Tim, May 27, 2026 at 12:14 AM
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  19. lsy515948414
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    If I use a 'clean' VPN on one computer but play on my regular connection on another, would that put me at risk of a ban in the future?
     
    lsy515948414, May 27, 2026 at 12:17 AM
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  20. Heidi
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    Why do you need to use a VPN at all when it works fine without one?
     
    Heidi, May 27, 2026 at 12:21 AM
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