Account Recovery/Email not active

Discussion in 'Technical Help' started by Keemys, Jun 24, 2026.

  1. Keemys
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    Keemys Member

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    hi, I have an account which has the username (censored). I know the password, but I got locked out since I don't know my pin. The email for recovery is (censored) apparently this is a really old email of my cousin and cannot be accessed anymore. Can I still recover this account?
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    For account security concerns, please don't reveal your personal info such as Login ID or email address to others
    https://royals.ms/forum/threads/lost-email-or-username.154999/

    Also, why are you using your cousin email to register for game accounts?
    You don't have your own email?
     
  3. Keemys
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    Keemys Member

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    Well that was years ago, i can barely remember. I also have one more account that I want to retrieve, this one's my brother's (he knows the user and pass) pin problem too, apparently, he can't seem to remember the email to reset the pin and the char's name.
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    You gonna recover your brother's account on his behalf?

    Why is he not recovering the account personally?

    You also have yet to explain why are you using your cousin's email
     
  5. Keemys
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    Keemys Member

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    I didn't have multiple emails that time. And yeah, my cousin was my neighbor.
     
  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    You don't need multiple emails to register for accounts in Royals, only need 1 email

    I still don't get why is there a need to use somebody else's email

    Your previous request was also due to using your cousin's email?
    https://royals.ms/forum/threads/account-recovery.234731/
     
  7. Keemys
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    Keemys Member

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    Nope, I think I used 1 email per account that time. I was a kid.
     

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