Closed My 3x 13th Anni box seems to disappear after 1/2 days

Discussion in 'Closed' started by dr0nerex, Jul 4, 2026.

  1. dr0nerex
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    dr0nerex Member

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    IGN: drEnerex
    Problem and details : I have 3x 13th Anniversary box wanting to accumulate and open all at once before anniversary ends as it doesn't indicate having an expiration time or date.
    However after having it for 2 days, 3rd day yesterday it seems to strangely not found in my use tab anymore not sure why.
    I definitely believe did not use/open up.

    Kindly assist any help would be appreciated!! Cheers !
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Do you have any other boxes disappearing?
    (Example on other characters)
     
  3. dr0nerex
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    dr0nerex Member

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    Hi there Dave, other chars didn't because after this incident I straight away just open the boxes.
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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  5. dr0nerex
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    dr0nerex Member

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    Hi Dave, Im only able to recall is the 2nd and 3rd day of the anniversary event which is most likely 3rd and 4th July, timing wise is most likely between afternoon of 3rd July to afternoon of 4th July GMT+8. Thus it's within 24 hours of 3rd July 4am UTC to 4th July 4am UTC +/- approximately.

    Appreciate it for the kind assistance !
     
  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Not seeing any other similar reports from the community, including my buddies + guildmates, did any of your buddies or guildmates face similar issue?
     
  7. dr0nerex
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    dr0nerex Member

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    I have checked with them before posting, they do not have this issue though.
     
  8. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    I will be keeping the boxes in my inventory for awhile to see if it disappears, before forwarding this issue to the Admins for confirmation

    If you recall any special details related to the incident, you may update this thread
     
  9. dr0nerex
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    dr0nerex Member

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    Alright understand ! really appreciate it for your assistance regardless!
     
  10. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    As no one else have reported similar issues, I believe you have used it but do not recall doing so

    Will be requesting Admins to verify it
     
  11. Tim
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    Tim Administrator

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    there's no expiration code on these boxes and the described issue hasn't been replicated by anyone else so unfortunately we think you may have misremembered what happened to them or you may have had them on another character
     
  12. dr0nerex
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    dr0nerex Member

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    Hi Dave and Tim, thank you guys for assisting on this nonetheless! Yes that might have happened oh well! Anyway it's all good now as I have been opening the box straight away once I collected it!
     

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