Solved [Solution Given] Cannot pass the log in page

Discussion in 'Closed' started by yonatan1323, Jun 23, 2015.

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  1. yonatan1323
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    yonatan1323 Member

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    Hello, every time when I click login, the screen freezes and nothing happens.
    If anybody knows how to solve this it would be highly appreciated.

    P.S
    That's the first time i'm trying to login to this server :)

    Thanks in advance <3
     
  2. Andreas
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    Andreas Donator

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    Do you have Hamachi, Hotspot Shield or Microsoft loopback adapter installed on your computer?

    Also disable your antivirus and firewall.
     
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  3. yonatan1323
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    yonatan1323 Member

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    I got nothing from the stuff you mentioned.
    And I've already tried disabling my AV\FW...
    Any other suggestions?
     
  4. Andreas
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    Andreas Donator

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    Restart your Pc/modem

    You could try re install mapleroyals,

    Are you sure you haven't played here before? or have had anyone else play from your IP?

    If you have any other network adapters installed try disabling them.
     
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  5. yonatan1323
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    yonatan1323 Member

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    Restarting the PC\Modem didn't work :(
    And already reinstalled mapleroyals...

    And there's no way someone played this server on my IP since I'm the only one who plays maple in my family...

    Btw, thanks for the really quick responses

    edit: no any other adapters :(
     
  6. Andreas
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    Andreas Donator

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    Do you have any other network adapters installed?
    You need to disable them.
     
  7. yonatan1323
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    yonatan1323 Member

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    None
     
  8. Andreas
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    Andreas Donator

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    Do you have another computer which you could try login from?
     
  9. yonatan1323
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    yonatan1323 Member

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    The one I'm using is the only one i got...
     
  10. Andreas
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    Andreas Donator

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    If you can/want I would uninstall any antivirus you have on the computer, might work.

    Do you use any VPN?

    If you use wifi try use a cable instead.
     
  11. yonatan1323
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    yonatan1323 Member

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    Using cable...
    And uninstalling the antivirus didn't work...

    Are there any mapleroyals staff that can help me?
     
  12. Andreas
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    Andreas Donator

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    Do you use VPN?

    To me it sounds like it's either you are IP banned (very unlikely if you are new here) or the problem is at your end and the staff can't really
    help much if the problem is at your end.

    Can you login with your account at the control panel here? http://royals.ms/?page=index
     
  13. yonatan1323
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    yonatan1323 Member

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    I'm not sure about the VPN, and i succeed logging at the control panel
    Do you mind helping me through skype or anything "chattier"?
     
  14. Andreas
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    Andreas Donator

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    Do you have any program to make you anonymous, if you have anything to hide your IP then that is most likely the problem.

    This error is for when you have network adapters/ using VPN/hiding your IP,


    I'm just about to leave.
     
  15. Andreas
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    Andreas Donator

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    There is 1 more thing you could do, if you can when you have time login from another place, like a public library/friend etc...

    The best thing would be to try with another computer using your internet cause if it's your internet there is a big chance your ISP has something blocking the connection, maybe a firewall, or a bad IP, or maybe your modem has a firewall.

    You still never answered if you are trying to hide your IP when you try login.
     
  16. Katsuruka
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    Katsuruka Donator

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    This is why you can't log in:
    Autoban Yonti: High damage 3316 on Blue Mushroom

    If you feel you are innocent, please make a ban appeal.
     
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