When I click on "LOG IN " in the start menu, just nothing happens and the game remains forever in the start menu. what can i do? when you fix it?
If you have hamachi, microsoft loopback adapter or Hotspot Shield installed you need to disable those. If you are using wifi try with a cable instead. Have you been banned?
what it is IGN? if you mean to ask if i stream the answer is yes. i streaming in twitch.com and some of the viewers love maple royals because my stream.. have a correlation between the things?
No, there shouldn't be any correlation to twitch and you being unable to login. IGN stands for In Game Name; the character name that you play on. Have you served a ban/account restriction in the past, even if it should have expired by now?
I created a new user, tried unsuccessfully to connect with him and the same problem occurred, so probably did not get banned. I forgot to mention that the problem was created after reformat my computer, without any software whether perhaps?
You still haven't answered if you have an IGN and what that IGN is. Also disable any antivirus programs you have on your computer, Microsoft Defender, Microsoft Security Essentials etc.. You might need to uninstall them.
Even on another computer can not login, tenuous situation may have the wrong password? Where can I recover password?
Wrong password would give you the message "wrong password" I guess you can post in character issues http://royals.ms/forum/forums/character-issues.55/ Follow this format http://royals.ms/forum/threads/making-a-thread-in-character-issues.11101/ If you are not banned, then this is most likely a network problem