Notice White Scrolls are temporarily disabled

Discussion in 'Announcements' started by Katsuruka, Dec 6, 2015.

  1. Katsuruka
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    Katsuruka Donator

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    Hello all!

    We have had to temporarily disable the use of White Scrolls due to some serious bugs. If you try to scroll an item while you have a White Scroll in your inventory, you will get the message:
    "White Scrolls are temporarily disabled, please put them in storage to scroll normally."

    [​IMG]

    If you try to scroll using Legendary Spirit while you have a White Scroll in your inventory, you will be unable to close the Legendary Spirit skill screen afterwards. To fix this, go into the Cash Shop or CC and the Legendary Spirit skill screen will disappear.

    White Scrolls will be available as normal from Gachapon, but you won't be able to use them until the bugs have been fixed.

    We apologise for the inconvenience, but I'm sure you'd all prefer that we didn't let potentially game-breaking bugs ruin the economy.


    Katsuruka,
    MapleRoyals Team
     
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  2. Celiu
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    Celiu Well-Known Member

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    This probably doesn't help but this bug occurred in like every v62~v83 server ever to exist.
     
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  3. workteam
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    workteam Well-Known Member

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    What did the bug do? I'm curious
     
  4. Katsuruka
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    Katsuruka Donator

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    And the reason you didn't tell us about this is....?
     
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  5. Katsuruka
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    Katsuruka Donator

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    @Jen @Manny - this is a pretty major thing and might be very confusing for those who speak very little English. Would the two of you mind translating the annoucement into Chinese and Spanish, respectively, please? If any other members of staff are able to translate it into other languages where we're likely to have players that speak very little English, that would be appreciated.
     
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  6. Celiu
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    Celiu Well-Known Member

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    I just did???
     
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  7. Katsuruka
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    Katsuruka Donator

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    I mean earlier? But since you're aware of the bug, do us a favour, please. We're trying to establish the date on which it started, because we haven't always had it. If you recall when you first noticed it, would be helpful. We've got a very vague idea right now, can only narrow it down to a certain timeframe.
     
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  8. Celiu
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    Celiu Well-Known Member

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    I am sorry to tell you that I have never tried it on this server. I thought everyone was aware of this ._.
     
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  9. Plenty
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    Plenty Well-Known Member

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    This glitch has happened to me before, but I blew it off because I just changed channels and white scrolling worked fine. This happened when I was scrolling a Bathrobe in FM7 or FM8 in channel 10 or so.
     
  10. Neshium
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  11. Katsuruka
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    Katsuruka Donator

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    Yeah, it's with any number of slots remaining, and no, this isn't the bug that we're urgently trying to fix - that's just an annoying bug rather than game-breaking. Being unable to close the Legendary Spirit skill screen after getting the message that you need to storage your White Scroll(s) is just a temporary issue that arises from us disabling the use of White Scrolls, and it will be back to normal once the issue with White Scrolls has been fixed and they've been re-enabled.

    Good advice about bugs/glitches in general (and this applies to everyone): if it's a non-exploitable bug and hasn't previously been reported, please make a bug report about it, so we can fix it. If it's an exploitable bug, please report it directly to a member of staff via forum PM, Skype PM or ~gm rather than posting it on the forums.
     
    Last edited: Dec 7, 2015
  12. Gangsta
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    Gangsta Donator

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    But what is the issue?
     
  13. Katsuruka
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    Katsuruka Donator

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    Sorry, the most information you're going to get from me is that the coding threw a hissy fit when a white scroll was used. If Matt or John wish to disclose the bug that resulted from this hissy fit, then fair enough, but as 3rd in command, I don't feel it's my place to reveal this information. What I will say, however, is that we would not have temporarily disabled White Scrolls if the issue wasn't serious, and that we aim to get the issue fixed as soon as possible.
     
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  14. Katsuruka
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    Katsuruka Donator

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    Update: It's looking hopeful that we'll be able to bring White Scrolls back next server check - thanks @Karven <3
     
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  15. Jen
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    Jen Donator

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    [公告]白卷/祝福卷 暫停使用

    直到最新通知請勿使用白卷
     
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  16. Jeen
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    안녕하세요 여러분!

    심각한문제 때문에 잠시 White Scroll을 못쓰게 되었습니다. 마냑에 인벤토리에 White Scroll이 있으면서 스크롤링을 하실경우 이메세지가 뜹니다. "White Scrolls are temporarily disabled, please put them in storage to scroll normally." 이뜻은 스크롤을 평소데로 사용하고싶으시면 White Scroll 을스토리지에 넣으신다음에 할수있습니다.


    인벤토리에 White Scroll이 있으면서 장인의혼 (Legendary Spirit)을쓰시면, 창을 닫을수없습니다. 이창을 없에고싶으면 Cash Shop 또는 채널을 바꾸시면됩니다.


    White Scroll을 가챠폰에서 얻을수있으나, 문제가 해결될떼까지 쓸수없습니다. 불편끼쳐드려 죄송하지만, 게임에 큰지장이있을 문제를 내버려두는것보단 선호하실꺼라 믿습니다.
     
    Last edited: Dec 8, 2015
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  17. Seireen
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    Olá, pessoal.

    Nós tivemos que desabilitar temporariamente a utilização dos "White Scrolls" devido a bugs. Se você tentar utilizar um pergaminho enquanto tiver um "White Scroll" no seu inventário, você receberá a seguinte mensagem:

    "White Scrolls estão temporariamente desabilitados, por favor, coloque-os no armazém para conseguir usar os pergaminhos normalmente".

    [​IMG]

    Se você tentar usar pergaminhos usando "Legendary Spirit" enquanto você tiver um "White Scroll" no seu inventário, você ficará impedido de fechar a janela da habilidade "Legendary Spirit" depois disso. Para consertar isso, entre no "Cash Shop" ou mude de canal e a janela de habilidade desaparecerá.

    "White Scrolls" estarão disponíveis via Gachapon normalmente, mas você não terá como utilizá-los enquanto os bugs não forem consertados.

    Nós nos desculpamos pela inconveniência, mas temos certeza de que vocês não iriam preferir que deixássemos que potenciais "game-breaking bugs" arruinassem a economia.

    Karatsuka,
    Time MapleRoyals.
     
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  18. irritatingness
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    irritatingness Donator

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    Just to verify, these are still disabled? Players seem to be buying and selling them normally, so I'm just double checking.
     
  19. Jeen
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    Jeen Donator

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    No this has been fixed, you can use them now
     
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  20. irritatingness
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    irritatingness Donator

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    Gotcha, thanks!
     

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