Unable to pass log in screen

Discussion in 'Closed' started by Lele, Feb 5, 2016.

  1. Lele
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    Lele Member

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    I've made one post about not being able to pass the log in screen and I thought I figured that laptop is screwed so I used my older laptop and it seems that is not working either. Yes, installed new client. Went through all the steps of troubleshooting and such. I used someone else internet to see of there is the same problem with logging in and it is fine on their internet but not on mine so maybe it is an IP address problem. Please help... I never got a response on the last post and hoping this would shine some light on making it easier to help me. thanks!
     
  2. Lele
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    Lele Member

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    Still no help... I am a donor if that inspires an answer...
     
  3. Azntonyboi17
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    Azntonyboi17 Member

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    I might have the same exact problem as you do. Does your login button grey out and pushed in forever after you enter your password and press login?
     
  4. Lele
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    Lele Member

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    Yup! One of my guildie is having the same problem. He went to Starbucks and maple works fine. So now we're bothing thinking it has something to do with our Internet/IP adress?
    Frustrating...
     
  5. Andreas
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    Andreas Donator

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  6. Lele
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    Lele Member

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    This didn't work either after downloading it can placing it in the file :(
    Still stuck at log in screen.
     
  7. Matt
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    Matt Administrator

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    Have you disabled any unnecessary network adapters? Hamachi, Microsoft Loopback Adapter, etc? This can be done in the network connections control panel.
     
  8. Lele
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    Lele Member

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    I checked the network adapters and they look normal it's just my wifi adapter and ethernet adapter.
     

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