Closed Ban Appeal

Discussion in 'Ban Appeal' started by Joie, Feb 10, 2016.

  1. Joie
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    Joie Member

    Character Name: xAkame
    Last thing you did: Training in GS2 until level 91 (from 88) - went to repot and offline straight
    Why do you think you got banned?:
    I have not a single clue what I did wrong. I'm living in a flat near University. All of us share the same Internet called studentcom
    Ban message when attempting to log in: CoreDuties Mob Vac
     
    Last edited: Feb 10, 2016
  2. Joie
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    Joie Member

    Hi,

    I was wondering if I can hear anything back from the team?
     
  3. Tim
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    Tim Administrator

    Did you log in at your friend's place on the 7th of february at 14:47:26 server time?
     
  4. Joie
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    Joie Member

    I think I know the cause already but I need more guidance in order to justify my innocence.

    Our accommodation has a common room where we can access to laptops for better internet (most of the time to skype parents,etc). Yes, I did logged in to a computer around that time because my internet was crappy (I'm not sure if you can check on me using my personal comp before logging to the common room comp).

    I transferred mapleroyals in and just before I finished playing (approximately 3.30pm or 4pm?) I logged out and went back to my room but I did not delete the files from the common room computer which can be access by anyone (standard ID and Pass).
    I can take a photo of the common room and the computer I used to play mapleroyals but I know it's not enough to justify my innocence.

    Are there anymore info needed so I can do my best to check them out for you?
     
    Last edited: Feb 12, 2016
  5. John
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    John Donator

    I have been able to verify like you said that you were logged into your personal computer, then went onto the community computer. Your story adds up so you have been unbanned. Please let me know if you have any issue logging back in.
     
    Jeen and Andreas like this.
  6. Joie
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    Joie Member

    That's great news! Thank you.
    I'll try them out later at night when I'm free. On a side note, do you need me to delete mapleroyals from the community computer?
    I'll do it straight after I'm done with Uni.
     
  7. John
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    John Donator

    It doesn't really matter as that community computer is banned from playing Royals so anyone who tries Royals on that computer will find their account banned. Perhaps you can uninstall it to reduce the possibility of someone else using it, but that's up to you.
     
  8. Joie
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    Joie Member

    Hi, John.

    I've tried logging into my account today and it's still with the ban message.
     
  9. John
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    John Donator

    Try now?
     
  10. Joie
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    Joie Member

    No pop ups or anything just stuck at the login page
     
  11. John
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    John Donator

    How about now?
     
  12. Joie
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    Joie Member

    still the same. Stuck at login

    I've tried restarting my computer as well - not working. Stuck at Login
     
    Last edited: Feb 12, 2016
  13. Matt
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    Matt Administrator

    Do you know about a character called CoreDuties?
     
  14. Joie
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    Joie Member

    No, I don't. I only play xAkame and I don't recall anyone with that.
     
  15. Tim
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    Tim Administrator

    Did some more stuff, you should be able to play now ~f2
     
  16. Joie
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    Joie Member

    Managed to login already :)
    Thank you!
     

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