Closed Ban Appeal #3..

Discussion in 'Ban Appeal' started by BIUAA, Jun 27, 2016.

  1. BIUAA
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    BIUAA Member

    Joined:
    Jun 27, 2016
    Messages:
    13
    Likes Received:
    1
    Gender:
    Male
    Location:
    Seoul
    Country Flag:
    IGN:
    NO
    Level:
    87
    Guild:
    NOO
    Character Name: BiuAa
    Last thing you did: Kill a sailor.
    Why do you think you got banned?: Server problem I don't know..
    Ban message When attempting to log in: "Your account has been permanently banned for serious violation of the rules. Therefore you will be unable to use this account.
    DETAILS:Autoban Akuce:High damage 134 on Snail
    What GM banned you: Autobanned


    Second ban in less then a week this a big inconvenience, and a very frustrating problem. This makes me think of not bothering to try to play anymore. Appreciate the help in solving this.
     
  2. John
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    John Donator

    Joined:
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    Well unfortunately, the issue isn't on your side but where you play. I assume you play in a public place or on a VPN where someone has gotten banned for hacking in the past. When you play on that computer or on that network, the server will think it is the hacker and ban your account as well. Let me know how you would like to resolve this (stop using the VPN, start using a VPN, not use a publicly owned computer, whatever the case may be ).
     

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