Security pin problem.

Discussion in 'Closed' started by Sheevah, Jul 20, 2016.

  1. Sheevah
    Offline

    Sheevah Member

    Joined:
    Aug 31, 2015
    Messages:
    6
    Likes Received:
    2
    Gender:
    Male
    Country Flag:
    Hello. Whenever i try to log into my accounts i need to register a security pin. So whenever i try to register my security pin, i instantly dc from the login screen. I've tried disabling my antivirus and redownloading the game but i'm still having the same problem. :/
     
  2. MsRipple
    Offline

    MsRipple Member

    Joined:
    Feb 6, 2016
    Messages:
    1
    Likes Received:
    0
    Gender:
    Female
    Country Flag:
    IGN:
    IRipple
    I am also having the same problem. I have also done the same things and still instantly dc at the same point.
     
  3. Born2Post
    Offline

    Born2Post Donator

    Joined:
    Sep 5, 2013
    Messages:
    117
    Likes Received:
    96
    Gender:
    Male
    Location:
    Israel
    Country Flag:
    IGN:
    Born2Crush
    Level:
    196
    Connect your 3G/4G phone internet to your computer and then login, after login once connect your reg internet back, problem resolved.
     
    OrganicChemistry likes this.
  4. Lupus
    Offline

    Lupus Member

    Joined:
    Nov 15, 2015
    Messages:
    10
    Likes Received:
    2
    Country Flag:
    Guild:
    looking for
    I am having the same problem. I haven't played in a few months so I just installed the latest version of the game on both my computers. Running Windows 8 over wifi in fullscreen and windowed mode, as an admin in 1998 compatibility. This used to work, but now the game crashes after I register a PIN and declares a DC. The same issue happens on my desktop running windows 7 on a wired connection as an admin in 1998 compatibility.

    EDIT: I just tried a clean uninstall and reinstall on both machines and made a firewall exception for the game (something I didn't need before), still having the same problem. Could it be that this is a problem with a character having a bugged item equipped?
     
    Last edited: Jul 21, 2016
  5. steven
    Offline

    steven Well-Known Member

    Joined:
    Sep 4, 2014
    Messages:
    93
    Likes Received:
    3
    Gender:
    Male
    Country Flag:
    the same problem ._., anyone can help us ?
     
  6. Shiyui
    Offline

    Shiyui Donator

    Joined:
    Jan 24, 2016
    Messages:
    1,285
    Likes Received:
    5,196
    Gender:
    Female
    Country Flag:
    IGN:
    Shiyui
    Level:
    200
    Guild:
    Fryslan
    I made a test account and was able to register a PIN successfully. I play Royals on Parallels set up with Windows XP SP3 with the client's compatibility mode unticked. Parallels is a virtual machine, so if you have a Windows computer, set up VMware according to Tim's guide here: https://royals.ms/forum/threads/how...graphical-glitches-closing-your-client.16643/. However, make sure that do NOT run the client in compatibility mode. So this should be a fix. I'll test what happens with different operating systems, but if anyone who has had this issue could give full details on how their computer and game client is configured, I'd love to hear it!

    Edit: My virtual machine set up Windows 7 works fine as well. I also have the client NOT running in compatibility mode. I suspect this may be the issue for the people above.
     
    Last edited: Jul 21, 2016
  7. Lupus
    Offline

    Lupus Member

    Joined:
    Nov 15, 2015
    Messages:
    10
    Likes Received:
    2
    Country Flag:
    Guild:
    looking for
    I have now installed a XPsp3 VM as Shiyui suggested above and I am still having the exact same issue logging in. This must be an account based issue, possibly pertaining to a glitched item on one of my characters or something. To anyone having the same issue with DCing after PIN creation or between log-in and character selection, I'm pretty sure there is nothing that can be done on our side of things. Anyone else have any ideas?
     
  8. darkjordanx
    Offline

    darkjordanx Well-Known Member

    Joined:
    Apr 11, 2015
    Messages:
    276
    Likes Received:
    389
    Gender:
    Male
    Location:
    Aqua Road ;)
    IGN:
    Aaon
    Level:
    15x
    Guild:
    Resignation
    I am having the same problem. Luckily I was able to successfully register the PIN to my main account one week ago. But as of right now, my alternate accounts are not showing any signs of success...
     
  9. Wuzz
    Offline

    Wuzz Member

    Joined:
    Apr 16, 2016
    Messages:
    17
    Likes Received:
    2
    Country Flag:
    IGN:
    Wuzz
    Level:
    179
    same problem
     
  10. mshimaro
    Offline

    mshimaro Member

    Joined:
    Jul 21, 2016
    Messages:
    5
    Likes Received:
    0
    Anyone find a solution?
    My old account doesn't work but when i made a new account it worked in a heart beat.
     
  11. Shiyui
    Offline

    Shiyui Donator

    Joined:
    Jan 24, 2016
    Messages:
    1,285
    Likes Received:
    5,196
    Gender:
    Female
    Country Flag:
    IGN:
    Shiyui
    Level:
    200
    Guild:
    Fryslan
    Perhaps this is account bound then. For the people who are having problems registering a PIN on their old accounts, if you make a new account, are you able to register a PIN?
     
  12. mshimaro
    Offline

    mshimaro Member

    Joined:
    Jul 21, 2016
    Messages:
    5
    Likes Received:
    0
    Yeah I was able to make a new accoutn today and make a new pin. My old account I don't ever recall making a pin since I only played one day
     
  13. Shiyui
    Offline

    Shiyui Donator

    Joined:
    Jan 24, 2016
    Messages:
    1,285
    Likes Received:
    5,196
    Gender:
    Female
    Country Flag:
    IGN:
    Shiyui
    Level:
    200
    Guild:
    Fryslan
    Your post is what made me want to ask! XD

    If other people who were unable to register a PIN with their old accounts are able to register a PIN with a new account, this would strongly suggest that the issue isn't with the server, with certain regains, or with people's computers, but instead with specific accounts.
     
  14. mshimaro
    Offline

    mshimaro Member

    Joined:
    Jul 21, 2016
    Messages:
    5
    Likes Received:
    0
    mmm Then do you think there is anyway to transfer my one and only character to my new accout?
     
  15. Shiyui
    Offline

    Shiyui Donator

    Joined:
    Jan 24, 2016
    Messages:
    1,285
    Likes Received:
    5,196
    Gender:
    Female
    Country Flag:
    IGN:
    Shiyui
    Level:
    200
    Guild:
    Fryslan
    Unfortunately, characters are bound to the login ID they were created on. A fix for registering PINs for old accounts should be forthcoming, though. At least you can log in! :D
     
  16. mshimaro
    Offline

    mshimaro Member

    Joined:
    Jul 21, 2016
    Messages:
    5
    Likes Received:
    0
    How long do you think the fix will take?
     
  17. Shiyui
    Offline

    Shiyui Donator

    Joined:
    Jan 24, 2016
    Messages:
    1,285
    Likes Received:
    5,196
    Gender:
    Female
    Country Flag:
    IGN:
    Shiyui
    Level:
    200
    Guild:
    Fryslan
    I'm not a member of staff, so my speculations are just speculations. I would think the fix would take at most one week, probably earlier with the next SC in a few days.
     
  18. darkjordanx
    Offline

    darkjordanx Well-Known Member

    Joined:
    Apr 11, 2015
    Messages:
    276
    Likes Received:
    389
    Gender:
    Male
    Location:
    Aqua Road ;)
    IGN:
    Aaon
    Level:
    15x
    Guild:
    Resignation
    This issue is weird though... I was able to register the PIN on my main account like a week ago, but I'm unable to register the PIN on any of my alternate accounts today.

    So my question is: Did the PIN registration change in any way prior to this week?
     
  19. Shiyui
    Offline

    Shiyui Donator

    Joined:
    Jan 24, 2016
    Messages:
    1,285
    Likes Received:
    5,196
    Gender:
    Female
    Country Flag:
    IGN:
    Shiyui
    Level:
    200
    Guild:
    Fryslan

    Today at 8:28 PM - Tim:
    we did make a change to the pin system in the latest sc so it could be related to that ~f12

    Tim said that in the shoutbox earlier today. Server check was about twelve hours ago. ^_^'
     
  20. mshimaro
    Offline

    mshimaro Member

    Joined:
    Jul 21, 2016
    Messages:
    5
    Likes Received:
    0
    We done for boys...
    JKing... okay guess I have to wait...
     

Share This Page