Closed BAN appeal

Discussion in 'Ban Appeal' started by 羅全吉, Aug 21, 2016.

  1. 羅全吉
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    羅全吉 Member

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    Character Name: CALPIS
    Last thing you did: Set the Merchant (in channel 2 FM 1? )
    Why do you think you got banned?:( Because I scroll a 35int zelmet?) I have no idea.
    Ban message when attempting to log in:oooare Attempting to scroll an equip with an illegal scroll
    What GM banned you (optional): Autoban
     
    羅全吉, Aug 21, 2016
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  2. Tim
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    do you know the character oooare?
     
    Tim, Aug 21, 2016
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  3. 羅全吉
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    no i dont have that character im my account
     
    羅全吉, Aug 21, 2016
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  4. 羅全吉
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    and i usually use scroll in this character because got the skill
     
    羅全吉, Aug 21, 2016
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  5. 羅全吉
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    I dont know the character "oooare" . I dont have this character im my account . Also I usually scroll equip on "CALPIS"
     
    羅全吉, Aug 21, 2016
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  6. Tim
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    if you look at your ban message its not your character that got banned for that but a character named oooare thats playing from the same internet connection as you are.

    are you using a public place or public vpn to play from?
     
    Tim, Aug 21, 2016
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  7. 羅全吉
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    Well, the internet i am using is privacy (the wifi belong my family). And i have no family ever played mapleroyal.
    can u tell me any information about "oooare"? (in game information /when he using illegal scroll/ the same IP like my net )
     
    羅全吉, Aug 21, 2016
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  8. Tim
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    same internet connection like I mentioned, so yeah same IP
     
    Tim, Aug 21, 2016
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  9. 羅全吉
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    Is this the first day "oooare" use the same IP with me or he/she did for a long term?

    The situation is this . Today I came home at about 1700(GMT +8).Then I go set mercant in ch2 fm .After this I want to set other mercant with another account. But when i wanted to login , it doesnt work. So i login "CALPIS" account again, and i saw the ban information

    1. It happened at the same time But actually ,I just came home and login less than 10min.
    2.I only set mercant at channel 2 fm yesterday (around 24 hours).
    3.This computer with the net (IP) never touched the character with "oooare" including his all account character
     
    Last edited: Aug 22, 2016
    羅全吉, Aug 21, 2016
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  10. 羅全吉
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    I also restart my wifi sharing device about 1 time a day
     
    羅全吉, Aug 22, 2016
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  11. 羅全吉
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    I played mapleroyal by using WIFI sharing device ,and the Online sources was community used. So is this a public place or public vpn ?
     
    羅全吉, Aug 22, 2016
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  12. Tim
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    what internet provider do you have?
     
    Tim, Aug 22, 2016
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  13. 羅全吉
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    1.The net provider is "Chunghwa Telecom" (in Taiwan).
    2.The modulator-demodulator provide the community about 5 family(share the money).
    3. I used another wifi sharing device .(I think the IP was not the same).
     
    羅全吉, Aug 22, 2016
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  14. Tim
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    what other wifi sharing device is that?
     
    Tim, Aug 22, 2016
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  15. 羅全吉
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    1. I had a "wifi sharing device in my room" ,but the net is come from the community modulator-demodulator.
    2.I used that wifi to go on net .
     
    羅全吉, Aug 22, 2016
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  16. Tim
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    it seems like your provider is distributing dynamic IP addresses to multiple customers of theirs, one of thoe got you caught in a ban.
    you should be able to play now
     
    Tim, Aug 22, 2016
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  17. 羅全吉
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    I can log in now! really glad for ur help... Thanks for the hard work! To talk with a poor English guy :)
     
    羅全吉, Aug 22, 2016
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