Crash on free market

Discussion in 'Closed' started by Telzyn, Oct 19, 2016.

  1. Telzyn
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    Telzyn Donator

    My game crashes and gives me some random error code, it doesn't crash all the time but it does 90% of the time.
    It's kind of tiring and kills my motivation to play since i'm stuck in the free market loop trying to get out.

    i'm using windows 10, if it's even related.
    what's the solution? thanks.

    [​IMG]
     
  2. Extremence
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    Extremence Member

    update your .wz files to fix the issue, if not re download.
     
  3. Telzyn
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    Telzyn Donator

    I already updated them. and I already redownloaded and updated AGAIN.
     
  4. Dimitri
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    Dimitri Saint of Horses

    Can you show your MapleRoyals folder? Because it sounds like you didn't update your files correctly.
     
    Andreas likes this.
  5. Telzyn
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    Telzyn Donator

  6. Dimitri
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    Dimitri Saint of Horses

    It doesn't look like any of your files are updated. If you've manually downloaded new files, please make sure to move them to that folder and to have them replace the older ones.
     
  7. Telzyn
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    Telzyn Donator

    I swear I've done it endless times already, but i'll do it again.. sigh.

    Do I need to do it every update?
    Because I updated it and redownloaded enough times.
     
  8. Dimitri
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    Dimitri Saint of Horses

    Once per update that has new files yes. It's probably better to find out what you've been doing wrong, before trying the exact same thing as before. Did you use the setup file or did you download the 9 updated files manually?
     
  9. Telzyn
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    Telzyn Donator

    When I update I usually use the setup file, if that's what you meant.
     
  10. Dimitri
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    Dimitri Saint of Horses

    Can you please check where the setup file has installed your mapleroyals? It could've made a seperate MapleRoyals folder somewhere else perhaps
     
  11. Telzyn
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    Telzyn Donator

    I downloaded it to program files x86, I couldn't find another folder. I'm confused.
     
  12. Dimitri
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    Dimitri Saint of Horses

    Well if you've downloaded the setup file from a few days ago and used it to install mapleroyals, it did not go to the folder that you showed me before. The folder you showed me before looks like it's from the anniversary patch.
     
  13. Telzyn
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    Telzyn Donator

    That's weird, let me check again.
     
  14. Telzyn
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    Telzyn Donator

    I can't find another folder, i'll just redownload and manually update the game.
    Do I need to mannualy update the game every patch? if so- how do I do that?
     
  15. Gurps
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    Gurps Donator

    You can individally download the new files on the downloads page and drag them into your mapleroyals folder. You could also reinstall the entire game if you want.
     
  16. Dimitri
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    Dimitri Saint of Horses

    As Gurps mentioned, you can download the setup from this page: https://royals.ms/?page=download
    On the page I've linked above, you'll also noticed that it states the following: "Page last updated 15th October 2016 at 04:00 GMT+1. " which indicates that we've recently had an update in files.
    If you download this new setup and launch it, it should automatically install or update your files to the ones of this patch.

    If you however want to download the files individually, you can find them here: https://royals.ms/?page=filelist
    On this page you can see all the wizet files that you need to play MapleRoyals, and you will see 9 files that are written in bold.
    These 9 files are the ones that have been updated recently, and are the ones you need to update to be able to play again.
    If you choose to manually update the files, you will have to download the new files and then manually move them into your already existing MapleRoyals folder and then you have to choose the option that mentions replacing the old files that have the same name. Once you have done that for all 9 files, you can doublecheck if you've done it correctly by checking the date you've last edited these files.
     
  17. Telzyn
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    Telzyn Donator

    Alright, i'll try.

    Thanks a lot !
     
  18. Kamakir
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    Kamakir Member

    I have the same problem. I tried downloading from the links you provided Dimitri, but nothing seems to work.. Still crashing when I try to log in.
     
  19. Andreas
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    Andreas Donator

    Can you upload a screenshot of your folder.
    I assume you dc with the same error?
     
  20. Kamakir
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    Kamakir Member

    Screenshot mapleroyals folder.png
    Here it is, with all the files recently updated.
     

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