IGN: Venao Problem: Account Hacked Details: I was last training in Ludi at Teddy's with someone I randomly met and have never seen before. I asked him if he wanted to train together. So we he leveled up first then I still kept training. Once I leveled up to 36, I put my points into STR and then my skill points into spear mastery. I logged out immediately after. I was offline and attempting to fix my fullscreen for the game because it seems I haven't been able to play in full screen. I proceeded to try and log into the game and it said I was still logged in. I thought this was normal from maybe logging out too quickly after leveling so I kept trying. Once I logged in, I was in the FM room, some of my items are missing as well as my mesos and my 60k+ NX. While attempting to fix the fullscreen issue I ran Setup in the MapleRoyals folder, I am not sure if this had anything to do with why I'm missing a lot of my things as well as the NX I voted for. Please help. Thanks. Edit: Just including the items that are missing to the best of my memory: 8att WG +8 DEX Earrings Around 13m mesos 60-70k NX (last purchase was for a Bunny and all of the equipment to loot/auto pot) Misc. scrolls but I don't remember exactly which so I guess I will take the loss on those.
We have a backup of your inventory as of July 23. I don't know whether or not you have played since then, but would you be willing to let us roll your inventory back to how it was as of that date? Please note, your mesos would not be affected by this roll back.
I can deal with the inventory loss because my inventory now is better and I have already replaced the equips I lost with better ones. My concern is about the NX that I had on the account. It was 60-70k, would you be able to refund the NX only then?