Closed weapon disappeared after come out from happy ville

Discussion in 'Closed' started by lina1990, Dec 25, 2017.

  1. lina1990
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    lina1990 Member

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    hi gm lit help plz when i log in my account and went 2 happy ville and came out and try to cc and then got disconnect when i login back went to hunting gound to hunt quest item cant use my skill itz say i need a weapon then i was checking my equipment inventory didn see my wand 6 and only show the cashshop item and it was red color
     
  2. Andreas
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    Andreas Donator

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  3. lina1990
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    lina1990 Member

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    ign: aimirina
    problem : weapon disappaered elem wand8 166magicatt 10 int
    Details :log on my bishop went 2 hunting ground do to the xmas quest i rememeber i use gensis on the map and then i just rememeber i didn get the quest yet so i went to found where is rudi so i got in to the fm and go to the happy ville to get all the quest after i get out the fm i change chn but i got disconncet i went back on the game and went to hunting ground try 2 hunt when i use the gensis but nothing came out when i look at the screen itz say i need a weapon to use the skill then i check my equipment inventory only show the cash item(seal pillow) on the red color .
     
  4. Andreas
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    Andreas Donator

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    We will look into this, however it does require importing backups looking for your item, and now with it being Christmas it will unfortunately take more time.
     
  5. lina1990
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    lina1990 Member

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    okay thanks
     
  6. Matt
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    Matt Administrator

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    We understand the issue that caused you to lose this item, it was due to some debug code we left in the game which was quickly fixed after this report.

    I'm ready to refund you the item, but will need to meet you in game to do so. When you next log on can you please try whispering me on 'Matt'.
     
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  7. Matt
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    Matt Administrator

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    Refunded.
     
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  8. lina1990
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    lina1990 Member

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    thanks matt <3
     

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