Help in Launching MapleRoyals

Discussion in 'Help & Advice' started by TiffanyBanh, Feb 27, 2018.

  1. TiffanyBanh
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    TiffanyBanh Member

    I redownloaded the mapleroyals exe on my PC because it was updated. It worked perfectly. I also tried downloading the updated version on my macbook which has Windows. It was working before, but for some reason it will not load. The message says "Mapleroyals has stopped working." Then, I closed the program. Do you know how to fix this situation?
     
  2. Kai
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    Kai Donator

    Normally I'd attempt to launch it multiple times, so far only got it a few times myself.
     
  3. TiffanyBanh
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    TiffanyBanh Member

    I tried that many times. It still keeps giving me the same message.
     
  4. Kai
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    Kai Donator

    We had an update yesterday (update 51), did you download that client?
     
  5. TiffanyBanh
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    TiffanyBanh Member

    That is the client I am trying to download. I already downloaded it, but it won’t work. The message says the same no matter how much I restarted my laptop. Also, I tried troubleshoot compatibility and running it as a administrator. It still did not work. I tried redownloading the update 51 client, but it still did not work.
     
  6. Vyko
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    Vyko Member

    [​IMG]

    i get this everytime, downloaded maple 10 times re installed it 50 times .. still doesnt work
     
  7. FrogsOnALog
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    FrogsOnALog Active Member

    I downloaded the new files yesterday and have had no problems. However, this morning and most the afternoon, I experienced the same problem. Not sure what it was all about but it seems to be working find now.
     
  8. Zipcouda
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    Zipcouda Member

    You guys might try disabling your firewall / antivirus. Basically when I first downloaded this and even today when I get back to it, the defense software removes pieces from the installed client which is why it might not be working. Hope this helps. Just be sure if you do disable your antivirus to enable it after. You will likely need to make an exception for mapleroyals.
     

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