Not Bug AP reset is not working

My character's name is whaiwevmcuw, level 53, and it is a beginner.
I have no idea, but as it seen on the video, i cannot use any, any of ap reset.
Plz fix this bug and thank you for reading

 

I think beginners can not HP/MP wash however they can reset any other stat, and it's not a bug it seems to be intended

 

AP Resets can only be used by players who have job advanced and are over level 19

 

OH! i see. Thank you so much for replying