Closed Ban appeal

Discussion in 'Ban Appeal' started by tojo180, May 4, 2018.

  1. tojo180
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    tojo180 Member

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    Character Name: Tuxs
    Last thing you did: I believe the last thing I did was go through Ludi Maze PQ or just dilly dally and tried to quest. But I think my last location is possibly at showa doing gachapon.
    Why do you think you got banned?: I have no clue, I have been gaining NX every other day or so but I literally have not touched the game in a bit.
    What GM banned you (optional): I have no clue.
     
  2. Yan
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    Yan Donator

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    Do you know the character Coodood?
     
  3. tojo180
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    tojo180 Member

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    I have no clue who that character name is. Also I just received an email that said I was permanently banned for hacking, but I truly have not used any program to do any hacking whatsoever. I have been preoccupied at school , and I believe that this hacking allegation is not of my own fault but perhaps my account may have been hacked for some reason?
     
  4. tojo180
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    tojo180 Member

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    Can I please get an update on what is going on at least?
     
  5. Tim
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    Tim Administrator

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    you need to change your password on www.royals.ms, a hacker got access to your account due to your poor account security
     
  6. tojo180
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    tojo180 Member

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    will i still be able to play when i change my password?
     
  7. tojo180
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    tojo180 Member

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    Can I please receive a reply on this from someone representing Maple Royals, this is ridiculous that I haven't heard back on unfounded allegations of hacking.
     
  8. Tim
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    Tim Administrator

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    yes, however we arent unbanning you until you change your password. please note that we arent accusing you of hacking, we're just protecting your account since you had poor account security and your account got breached
     
  9. tojo180
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    tojo180 Member

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    Thank you for the update, I have already changed my password, can you please unban me now?
     

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