Closed can't get genesis

IGN: tetyuna
Problem: can't get genesis
Details: i ended shammos's quest [genesis] but i can't get genesis.
plz learn to me ; ;

 

We are aware of this problem, please edit your thred, and follow this format: https://royals.ms/forum/threads/making-a-thread-in-character-issues.11101/

 

i follow this format
plz fix the bug

 

You have been refunded the skill please make sure everything is correct.