Closed Lost my weapon

Hello, My name is Anthony and I recently donated some money to equip really cool Donator items.

I've bought an cool Polearm weapon for my Beginner but now it is gone, I've putted some real money in it!!
I want it back please. In the menu my weapon is there, but In-game it is gone.

 

woohoo cool weapon! i hope it will go back to your arms asap.

 

Thanks man! I hope so too

 

We are aware of the issue and are investigating it. Sorry for the inconveniences caused.