Closed Unable to connect to the game server

Discussion in 'Closed' started by quang1919, Sep 1, 2018.

  1. quang1919
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    quang1919 Member

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    IGN: AlexRoshe
    Problem: Unable to connect to the game server
    Details: I logged in, chose my character, entered my PIN and the game kicked me out with the screen like below, same problem when i tried to go to Cash Shop


    upload_2018-9-1_12-42-56.png
     
    quang1919, Sep 1, 2018
    #1
  2. Luna
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    Have u tried redownloading and reinstalling the latest patch
     
    Luna, Sep 1, 2018
    #2
    Tzuriel likes this.
  3. quang1919
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    quang1919 Member

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    yes i reinstalled 3-4 times
     
    quang1919, Sep 1, 2018
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  4. Luna
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    Did you key in the wrong PIN several times?
     
    Luna, Sep 1, 2018
    #4
  5. quang1919
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    quang1919 Member

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    no
     
    quang1919, Sep 1, 2018
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  6. quang1919
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    quang1919 Member

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    the problem is still there...
     
    quang1919, Sep 4, 2018
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  7. Kibito
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    Kibito Well-Known Member

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    How can you enter the cash shop if you're crashing after the PIN prompt window? (unless we're talking about more than one character... please clarify.)
     
    Kibito, Dec 9, 2018
    #7

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