Closed ban?

Your Character Names:fonbelle, fonbelle2
Last thing you did:i forgot it, i set up a store maybe
Why do you think you got banned? i logged in game by Web Accelerator ? cuz im in China.
Ban message when attempting to log in: "This is an ID that has been deleted or blocked from connection"
What GM banned you (optional): sorry,i dont know..

 

please list all of your characters

 

i have two characters,named fonbelle and fonbelle2

 

do you know IceDuck?

 

i know it. it's my husband's character,he has another login ID.

 

Please list all your husband's characters. Do both of you play on the same pc and connection?

 

he has two characters,but he only remember Iceduck. we have two computers, but in same IP

 

it seems that both of you are playing from the same computer

 

-。- thats true. we are playing from same pc sometime but not very often...

 

-。- thats true. we are playing from same pc sometime but not very often...

 

Please stop using a public vpn, and send your updated private vpn information, acc info and new ip to an admin. Please ask your husband to do the same @Tim