Closed Being banned suddenly for unknown reason

Character Name: Zach299
Last thing you did: Hunting black crow at ch15
Why do you think you got banned?: Sorry I don't know
Ban message when attempting to log in: Your account has been blocked for hacking or illegal use of third-party programs.
What GM banned you (optional): I don't know

 

You've been banned for 7 days for robotic play.

 

Hello. I have NEVER hacked this server nor illegally used third-party program. More importantly, I NEVER play this game in a robotic way. When I hunt bosses without dispel, I usually spam the attack skill (my chain lightening) and watch youtube at the same time, at meantime occationally check the screen to rebuff, make sure the attack landing, or see if something unexpected happens. I don't think this is a robotic play. Besides, there are also several mid-level players training at himes, if you check the history you can see that I started searching bosses after meeting them.

Everyday we have around 1000 characters online, and this thread has been read by 76 users. I feel really sad since this is a huge damage to my reputation in this small community, which also ruins the enthusiasm of a new player. I believe I'm innocent, and hope your team can judge my case fairly based on my statement. Thanks for your time and patience.

 

Your ban is actually for admitting that you place objects on your keyboard while you go afk, I have reviewed the evidence and verified that you indeed said just that, so unfortunately your ban for 7 days will remain since we believe you were indeed breaking the rules at some point.

I'd like to point your attention to this specific rule:-

 

Thanks for your reply. However, I still think it is highly debatable for judging whether I'm under a robotic play. The definition raised by your team is:

Robotic Play - The act of engaging in robotic or automatic play which allows any character you own to function autonomously or affect any portion of the game without your presence. Punishment: First offense - 7 day ban, Second offense - Permanent ban.

Is it illegal if I just put my iphone on the keyboard for a while and watch both of the screens? If you are skeptical about whether I present at a certain time, you should bear the burden of proof and follow the statement below:

Robotic Play - This act will be defined as the failure of a player to respond to a member of staff when prompted and visibly at the controls of their character, as evidenced by actions such as movement or use of skills. In the situation where a player is prompting another player, a response is not strictly mandatory, however a player report in which a player is being prompted numerous times without a response over a long period of time may be considered sufficient evidence for consequences under this rule at the discretion of staff. As such, we strongly suggest to all players to respond to any prompts in order to avoid being portrayed in a manner which may not be true. Please be aware that scripted macro programs which control your character may be considered a game hack and subject to punishment under Major Infraction - 2. Game Hacking.

The fact is I haven't seen a whisper from any GM, let alone "being prompted numerous times without a response over a long period of time". Could you please show me your evdience which strongly proves that I leave the screen?

Personally I think this ban is too arbitrary, even if you "have ultimate discretion and authority in applying, construing, interpreting, acting upon, or omitting any clause of the following section based on the evidence obtained from any source."

Looking forward to your response.

 

Since you're now arguing semantics, I will quote exactly what you said and why you won't be unbanned until after your 7 days are up:

"I use bottle"
"on my keyboard"
"then I can afk"

From this, you are telling the person that you spoke with that you are putting something on your keyboard at times and then leaving your computer, as afk means you won't be at your computer for a period of time. This from our point of view is deemed as a believable claim that you're fulfilling the criteria in which we ban for robotic play, following the quote that I listed above.

I am not interested in discussing how you carry out your methods as the ban reason isn't directly related to a player or a GM finding you casting skills and not responding when prompted for a reply as you've listed in your post.

 

That's ok. I'm afraid that you misunderstand my point in this sentence. I actually used something instead of my finger, but I am never "away from keyboard", since I need to rebuff, make sure the attacks landing, or see if something unexpected happens as mentioned above. You know after 100 attacks the damage will not land on bosses, or the moving of bosses will prevent effective attacks, so it is not possible to be "away from keyboard". Here I said "afk" only because I want to end this sentence shortly and haven't found another word which has closer meaning to what I want to express, for example, "getting my hands off the keyboard". It seems not reasonable that you ban me based on a possibly not precise expression, without any reliable evdience showing that I'm really "away from keyboard". After reading the rules for several times, I'm sure that what your team want is to be present at the screen and the character should be operated by human, therefore I still don't think I broke this rule.

 

In future I suggest you choose your words more carefully as what you said to the other person will 100% fall under believable claim, I understand that indeed you might be at your keyboard, but since we can only go off the evidence we have at hand, you will have to serve the 7 day ban.

 

The fact that I registered an account and played imply that I agree with your terms and conditions, so I have nothing to say about your claim that this ban is irreversible. Game is only a small part of my life, and I have got enough from this game on my way of becoming a quest specialist. From your words it seems that you agree the decision is made without any reliable evdience, even though you know I haven't broken any rules. I strongly suggest that any judgment from a "Believable Claim" should be made cautiously, for instance, I don't know whether you will ban someone for simply saying "I will hack this server 1 month later.". More essentially, this term implies that rather than a "Presumption of innocence", your team believe in a "Presumption of guilt", which is not supported in the modern system of law.

 

For the record, if someone said 'I will hack this server in 1 month' we WOULD permanently ban them as that also falls under believable claim of a threat against the server, which we deem extremely serious. No more will be said on this matter, just choose your words carefully next time after your ban expires.