Hey, I'm new here. Whenever I'm trying to log in to my newly created character I immediately crash to the login screen with the "Unable to connect to the game server" error message. I tried about everything that's related to my IP or DNS, tried to restart, tried port forwarding, nothing helped. I am able to login to other servers though... Any help would be great. Thanks
Update: I tried logging in through my phone's mobile hotspot and succeeded, so it's a problem with my internet connection. I noticed that when I connected through the hotspot, the PIN prompted as usual but when I try to log in through my home's internet connection, the PIN pop-up doesn't prompt. I tried anything I can think of, this is really frustrating
Did you try from other PC?(to minimize the options) If you connected with cable you capable of joining the game?
I did, and the problem remained. I also tried using both wi-fi and cable, both failed to work as well. I've a feeling it's something to do with my ISP, but I don't know what can I do about it. I'm pretty sure the problem is something about that my internet connection blocks the PIN prompt packets. I really don't know
There's no known permanent fix, it is a reoccurring issue in your region. Some have had success after following @Aethern's advice; If interested you can also read more about it here.