login problem

Discussion in 'Closed' started by oshriperetz, Aug 3, 2019.

  1. oshriperetz
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    oshriperetz Active Member

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    hi there, i have 3 chars in 1 username, when i try play with my higher lvl char in my username the game crash and i have an error massage, but the two other chrars work fine.
    please help me with this problem, ty
     
    oshriperetz, Aug 3, 2019
    #1
  2. crowsprite
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    crowsprite Member

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    What's the error message you get with that character?
     
    crowsprite, Aug 4, 2019
    #2
  3. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    If the error code is -2147287038, please update your game files to the latest

    If is something else, please upload the full error code here
     
    Dave Deviluke, Aug 5, 2019
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