Closed Unable to connect to the game server

Discussion in 'Closed' started by lagka, Sep 5, 2019.

  1. lagka
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    lagka Well-Known Member

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    problem: I can log in to character select menu , however after entering pic , I am sent to the login screen , and got this error message . If I try to enter the password again , the system would give me the error message which said my character are already logged in in the game
     
    lagka, Sep 5, 2019
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  2. lagka
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    lagka Well-Known Member

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    I found the reason cause the problem is dynamic IP address , if I use VPN then I could successfully logged in
     
    lagka, Sep 6, 2019
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  3. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Hope you are not using Free VPN, cause you might get false banned

    You would need a static IP address to prevent such issues
     
    Dave Deviluke, Sep 6, 2019
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  4. lagka
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    lagka Well-Known Member

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    well , this is really a big problem , I have no idea to deal with ......
    I don't know if there is alternative way to solve this problem
     
    lagka, Sep 6, 2019
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  5. MarioEllis
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    MarioEllis Member

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    I have the same issue, is there anything i can do?
     
    MarioEllis, Sep 9, 2019
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  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Dave Deviluke, Sep 9, 2019
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  7. MarioEllis
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    MarioEllis Member

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    MarioEllis, Sep 9, 2019
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  8. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Sounds like network issue, have you test connection with mobile data instead? (to check if is network issue, or account issue)
     
    Dave Deviluke, Sep 9, 2019
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  9. MarioEllis
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    MarioEllis Member

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    Yes, I just tried that, and its a network issue, I can play with mobile data, any recommendation? :c
     
    MarioEllis, Sep 9, 2019
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  10. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    I probably will try restart modem / router to see if this issue can be fixed

    Can be expensive if need to rely on VPN to access Royals
     
    Dave Deviluke, Sep 9, 2019
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  11. MarioEllis
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    I did restart the modem u.u how sad, thanks mate for the replies
     
    MarioEllis, Sep 9, 2019
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