Closed Ban Appeal

Discussion in 'Ban Appeal' started by gary92, Mar 16, 2020.

  1. gary92
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    gary92 Member

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    Your Character Names: CantKillMe, Moocha

    Last thing you did: I had a store set up in Ch 1 Fm 1

    Why do you think you got banned?: I am not sure. This is my first time playing a private server, I played GMS for years back in high school. I've been off work due to an injury so I decided I wanted to kill some time and play MS.

    Ban message when attempting to log in: Client won't open

    What GM banned you (optional): I'm not sure
     
  2. Gert
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    Gert GM

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    Are you getting an error when your client fails to open? Also, are you banned or can you not open up the client?
     
  3. gary92
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    gary92 Member

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    When I try to open the client I get the 'We are unable to connect to the login server due to a server check, a firewall block or other network issues". I assumed I was IP banned due to this message.
     
  4. Gert
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    Gert GM

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    It's an issue that is not on our end. We have already sent emails to the people it applies to and are waiting for them to resolve it. In the meantime, you can use a private VPN or your mobile hotspot to connect to the game and website. Sorry for the inconvenience.
     
  5. gary92
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    gary92 Member

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    Does this issue also effect the MapleRoyals website and forum? I cannot connect to that either, I had to learn how a web VPN works to make this thread.
     
  6. Gert
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    Gert GM

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    Yes, it also effects the website and forum.
     

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