Voted but recieved no NX

Hello, 2 days ago I've voted and didn't get the xp I was supposed to get... I waited till yesterday because I thought it just takes time and opened a ticket in help but got no reply.
can any1 help with a fix?
Thanks in advance

 

bump

 

hi just to double check, after entering your account id (*not character name) on https://royals.ms/?page=vote
you did the verification on https://gtop100.com/ and clicked on the vote button
it will show some green text that your vote is successful and redirect you to another page.
this will give you nx in the cashshop, and not xp for your character.

 

Well I did it I'm pretty sure and also it went on cooldown after voting... so I don't think I did anything wrong

 

you get nx from voting, not xp

 

lol that was a spelling mistake, I meant nx

 

it should only take a few mins for the nx to register to your account, anyways you could vote every 24 hours so maybe give it another go and also give it a try on a different account this time

e: you could also record the process of you voting and checking for nx so we could try and find out if any steps went wrong

 

I mean if u ask me I'm pretty sure it's a bug because it's a process I repeat on a daily basis...
either way, do u think there's no way the mods could verifty and give me the nx?

 

sometimes you need to wait awhile before reciving the NX

 

this was opened a week ago and still haven't gotten it :\

 

i dont think they would be able to verify the process since its on gtop's site.
again, you could consider recording the process as that would make for concrete proof.

e: last thing i've forgotten to check w ya,
Please ensure there is at least 1 character level 15 or above created on your account before voting!