Not Able to Log In

Discussion in 'Closed' started by theonechach(1), Apr 21, 2020.

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  1. theonechach(1)
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    theonechach(1) Member

    To whom it may concern,

    My username is theonechach and I am not able to log into the Mapleroyals application. I get an incorrect password response though I know it is an error because I am sure of what my password is. When I try to log into the forum it says this user does not exist. When I try to log into the control panel I can log in and I have access to everything. If you can help with this it would be appreciated!

    Best,

    Chris
     
    theonechach(1), Apr 21, 2020
    #1
    MethCoffee likes this.
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

    login with first 12 characters of your password for now in the game

    this bug will be fixed at next server check
     
    Dave Deviluke, Apr 21, 2020
    #2
  3. theonechach(1)
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    theonechach(1) Member

    Thanks! I just tried this but got the same incorrect password message. When will the server check be scheduled?
     
    theonechach(1), Apr 21, 2020
    #3
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

    they are trying to fix all the issues together, probably within a week?

    if you are still unable to login, reset your password to something shorter
     
    Dave Deviluke, Apr 21, 2020
    #4
  5. Cptslipyfist
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    Cptslipyfist Member

    I'm having this same issue and I've tried changing PW and still unable to login on the client.
     
    Cptslipyfist, Apr 21, 2020
    #5
  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

    The above issue is regarding password, you are facing it as well?
     
    Dave Deviluke, Apr 21, 2020
    #6
  7. Cptslipyfist
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    Cptslipyfist Member

    Yes, I know my password is correct since I changed it twice.
     
    Cptslipyfist, Apr 24, 2020
    #7
  8. Dave Deviluke
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    Dave Deviluke Forum Moderator

    have you downloaded the latest client though

    the issue mentioned happened at April 18th client
     
    Dave Deviluke, Apr 24, 2020
    #8

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