Exceptions for VPNs?

Discussion in 'Closed' started by Jakeeer, Apr 19, 2020.

  1. Jakeeer
    Offline

    Jakeeer Member

    So I've been unable to play since the start of quarantine because of the ISP blockage that was going around. I actually managed to log in once with a VPN, but when I tried to use it again I got banned from that location (I am assuming for security reasons). Is there anyway to exempt my account from this security measure so I can play using a VPN?
     
    9th likes this.
  2. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Royals Staff did not block any ISP, it just happens randomly
     
  3. Jakeeer
    Offline

    Jakeeer Member

    What can I do then
     
  4. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

  5. Jakeeer
    Offline

    Jakeeer Member

    I am aware that it was fixed in most areas, but unfortunately not mine. I've been keeping close attention to when it would get fixed and for me it hasn't yet. I tried uploading a picture but I don't know how, but the error I get is:
    "Unable to connect to the game server. Please try again later"
     
  6. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    try clean install of the latest game files
     
  7. Jakeeer
    Offline

    Jakeeer Member

    Sorry for the late reply I was waiting for the new patch. Unfortunately the same problem
     
  8. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Just to confirm, you are unable to even launch the client right?

    The moment you try to load Royals = "Unable to connect to the game server. Please try again later"
     
  9. Jakeeer
    Offline

    Jakeeer Member

    I can log into my account, but right before I enter the game (after entering the character menu and inputting pin) I am put back to the loading screen.
     
  10. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

Share This Page