Not getting Email for security pin reset

Discussion in 'Closed' started by RazBFC, May 13, 2020.

  1. RazBFC
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    RazBFC Member

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    So yesterday Tim told me my account was hacked in 2018 and was advised to change my account details. However when i go to the control panel and request forgotten pin i don't receive the email.
    But i get the email to change my Password.

    Things I've tried

    Changed the email on the account
    Checked Spam/Junk
     
    RazBFC, May 13, 2020
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  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Maybe you remember wrong email, or didn't key correctly

    https://royals.ms/forum/threads/lost-access-to-email.154999/
     
    Dave Deviluke, May 13, 2020
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  3. RazBFC
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    But i get the email for password reset
     
    RazBFC, May 13, 2020
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  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Try request for reset PIN and login into the game to set 1
     
    Dave Deviluke, May 13, 2020
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  5. RazBFC
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    Yeah still not working
     
    RazBFC, May 14, 2020
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  6. RazBFC
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    Anyone else got any idea's on how to get this working?
     
    RazBFC, May 16, 2020
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  7. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    You should request for manual reset if still can't get the email
     
    Dave Deviluke, May 16, 2020
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  8. RazBFC
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    How do i do that?
     
    RazBFC, May 16, 2020
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  9. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    I already provided you the link previously
     
    Dave Deviluke, May 16, 2020
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