Closed Have I been banned?

Discussion in 'Ban Appeal' started by Meerak, May 23, 2020.

  1. Meerak
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    Meerak Member

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    Elkazar
    Your Character Names: Elkazar, Sniper, Lvl 82/Woen, Spearman, lvl 41 (haven't touched Woen in a long time)
    Last thing you did: Participate in pirate PQ. Disconnected and when I tried to relog I got the message that I was already logged in. So I left it and haven't been able to log in ever since.
    Why do you think you got banned?: I don't know.
    Ban message when attempting to log in: You have been disconnected from the login server. Please try again later.
    What GM banned you (optional): -
    Additional information: I read somewhere on the forum that a VPN could solve this (https://royals.ms/forum/threads/disconnected-from-the-login-server.137402/), so I logged in on my NordVPN and then the client closed without an error message.
     
    Meerak, May 23, 2020
    #1
  2. Becca
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    Becca GM

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    You don't appear to be account banned, or IP banned.
    Could you check your MAC Address and send me a pm of that (please don't post it on the public forum)

    Additional note: A few people I know have been having connection issues lately using mobile hotspot, or bad internet in general. It's possible it could be that as well :(
     
    Becca, May 23, 2020
    #2
  3. Meerak
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    Meerak Member

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    Thanks for your response, that's good to hear :)
    I can't seem to figure out how to pm you via the forums (haven't ever used them until now). How do I do that?
     
    Meerak, May 23, 2020
    #3
  4. Becca
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    Becca GM

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    I'll start one with you, I forgot about the 50 message / post minimum rule... ^_^'
     
    Becca, May 23, 2020
    #4
  5. Becca
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    Becca GM

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    Everything checks out, you’re not banned on our end :)
    Have you tried using a mobile hotspot? Or getting a different static IP within your VPN? It’s definitely a connection issue somewhere :(
     
    Becca, May 24, 2020
    #5
  6. Tim
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    Tim Administrator

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    if you use NordVPN and their newly released NordLynx (if you updated NordVPN recently) you may experience issues logging in after character selection because NordLynx gives you an additional MAC address: 00-00-00-00-00-00. This is a banned MAC address that hackers have used in the past. You can't connect using this MAC address.
     
    Tim, May 24, 2020
    #6
  7. Meerak
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    Meerak Member

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    Thanks for looking into it, good to hear I'm not banned! :)
    I think what Tim says makes sense; I started experiencing issues after updating NordVPN. I don't use it to play MapleRoyals though, and I haven't been able to disable the NordLynx network adapter. Do you have any idea how I can solve this problem?
     
    Meerak, May 24, 2020
    #7
  8. Meerak
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    Meerak Member

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    Meerak, May 26, 2020
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