Closed nable to connect to the game server

Discussion in 'Closed' started by Issac, Jun 6, 2020.

  1. Issac
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    Issac Member

    IGN: RAZAVI
    Problem: Unable to connect to the game server
    Details : I haven’t logged in for a long time.
     
  2. sarahplaysgames
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    sarahplaysgames Active Member

    You don't need to make multiple separate threads for the same problem. Just edit it.
     
    agonisitq likes this.
  3. Sinner92
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    Sinner92 Well-Known Member

    LOL what the heck bro
    upload_2020-6-7_1-45-22.png

    You got any error message when you tried to login? Have you tried restarting your pc?
     
    agonisitq likes this.
  4. machumen12
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    machumen12 Member


    I also have the same connection problem since 1 month and I have no answer.
    and your best solution is to restart the pc????????
    Thank you for reading
     
  5. agonisitq
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    agonisitq Donator

    Stick to one thread bro and be patient, tried restarting pc? not using a vpn or anything like that. Try basic things while you wait.
     
  6. Sinner92
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    Sinner92 Well-Known Member

    Yeah, I'm being serious, restarting the pc fixed a lot of login issues for me.
    Here is the full list of solutions I copied.

    Possible ways to resolve the disconnect/crash issue after login - no fixed solution for this yet
    1) Restart PC
    2) Windows Update + restart
    3) Make new character and login it
    4) Re-install and restart
    5) Windows Network Reset
    6) Terminate NordVPN background process via Task Manager​

    If it doesn't work, make a ban appeal. I heard it could be a hardware block from the game.
     
    agonisitq likes this.
  7. sarahplaysgames
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    sarahplaysgames Active Member

    I've had similar issues in the past, while restarting the PC, true, is a viable option. (As some PC's are constantly Up, never fully shutdown.) There is also the matter of anti-virus, fire-walls, that come into questions. For example, Microsoft Security Essentials often perks up and instantly rejects MapleRoyals thinkin' it's a high risk Trojan.

    Though the usual solutions are the following;
    * Have you checked the anti-virus, firewalls? Most of the time, it's a matter of excluding the folder so it doesn't get removed.
    * Have you tried login with secondary account? That helps determine if the problem is indeed the account itself or just the PC.
    * Have you tried restarting your router/Disconnecting your Wifi? Sounds odd, but sometimes it works.
    * Have you tried to re-download the files?
    * Is it a PC issue? (High usage of ram, not cleaning cookies, etc)

    In my case, I've had a similar issue where the game would not start up. So, I let it slide. A month passed, I noticed that I've had multiple anti-viruses conflicting with each other. I removed one of them, and presto. Everything worked and I could play the game once more.
     
    agonisitq likes this.

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