Closed Accounted deleted/Blocked from connection

i dont remember the names of my characters
deleted or blocked for what, i didn't play much but i like this server, can u help with that i dont know what i did for get deleted or blocked account :C

 

Happen to me once before.

1. Restart your computer and router.
2. If it fails, make a ban appeal. https://royals.ms/forum/forums/ban-appeal.8/

 

thanks i will try do in ban appeal