Closed cannot whisper

Discussion in 'Closed' started by Leyn, Jun 16, 2020.

  1. Leyn
    Offline

    Leyn Donator

    Joined:
    Jun 9, 2020
    Messages:
    9
    Likes Received:
    0
    Level:
    134
    IGN : Leyn
    문제 : I finished changing IGN but no one can whisper. I can't receive or send a message. Help me.



    정보 :
    Other people also said they couldn't send me messages.
     
    Last edited: Jun 16, 2020
  2. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    12,206
    Likes Received:
    11,957
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    DaveDeviluke
    Level:
    70
    Just tested on my character that changed IGN recently, I'm able to PM and get replies from people

    Are you able to upload screenshots of the situation you described so that Admins can look into it?
     
  3. Leyn
    Offline

    Leyn Donator

    Joined:
    Jun 9, 2020
    Messages:
    9
    Likes Received:
    0
    Level:
    134
    You can't get a message even when you're around.

    pls check

    @Dave Deviluke

    [​IMG]
     

    Attached Files:

  4. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    12,206
    Likes Received:
    11,957
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    DaveDeviluke
    Level:
    70
  5. Leyn
    Offline

    Leyn Donator

    Joined:
    Jun 9, 2020
    Messages:
    9
    Likes Received:
    0
    Level:
    134
    Oh, i see

    Also, when you try to increase the popularity of that character with another character, the phrase "Your username was entered incorrectly" appears.

    I'll wait for the manager's response
     
  6. Matt
    Offline

    Matt Administrator

    Joined:
    May 8, 2013
    Messages:
    15,356
    Likes Received:
    19,469
    Gender:
    Male
    Location:
    United Kingdom
    Country Flag:
    IGN:
    Matt
    Level:
    N/A
    Guild:
    Staff
    Thanks for bringing this to my attention, it looks like I may have made a mistake in a couple of name changes in the server check by leaving a trailing space after character names. So the game is currently looking for "leyn ". I may be able to fix this if you can log out from your character for 30 minutes, and I will try to fix the name again. Let me know if/when I can attempt the name change again. I can't guarantee this will work though, and it might need to be done in a server check, but we can give it a go. Sorry for the inconvenience.
     
    Dave Deviluke likes this.
  7. Leyn
    Offline

    Leyn Donator

    Joined:
    Jun 9, 2020
    Messages:
    9
    Likes Received:
    0
    Level:
    134
    @Matt
    I see, I logged out. Thanks Matt!
     
  8. Matt
    Offline

    Matt Administrator

    Joined:
    May 8, 2013
    Messages:
    15,356
    Likes Received:
    19,469
    Gender:
    Male
    Location:
    United Kingdom
    Country Flag:
    IGN:
    Matt
    Level:
    N/A
    Guild:
    Staff
    Ok, will need to wait at least 30 minutes before I can attempt the change, will let you know when to log in again.
     
  9. Leyn
    Offline

    Leyn Donator

    Joined:
    Jun 9, 2020
    Messages:
    9
    Likes Received:
    0
    Level:
    134
    Thank you very much ~f4
    Let me know when the change is complete
     
  10. Matt
    Offline

    Matt Administrator

    Joined:
    May 8, 2013
    Messages:
    15,356
    Likes Received:
    19,469
    Gender:
    Male
    Location:
    United Kingdom
    Country Flag:
    IGN:
    Matt
    Level:
    N/A
    Guild:
    Staff
    Try now please
     
  11. Leyn
    Offline

    Leyn Donator

    Joined:
    Jun 9, 2020
    Messages:
    9
    Likes Received:
    0
    Level:
    134
    @Matt


    잘 작동합니다! 대단히 감사합니다 Matt!

    캡처.PNG
     

Share This Page