Closed Ban appeal

Discussion in 'Ban Appeal' started by wowpuppy, Jul 15, 2020.

  1. wowpuppy
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    wowpuppy Donator

    Your Character Names: crystalcc
    Last thing you did: at Leafre after maple tree
    Why do you think you got banned?: actually idk
    Ban message when attempting to log in: ID has been deleted or blocked from connection

    a few days ago after the latest update, i found the game was always crashed when i logged in my account in my desktop.
    and i found i can log in all my accounts in my laptop except my I/L mage (crystalcc).
    and then i realized my I/L mage and the mac address of my desktop were banned.

    Main characters: cestnl(NL) cestse(BM) cestbs(BS)... i seldom play my I/L mage and dont know why it got a ban.
    pls check it again thank you:D
     
  2. Becca
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    Becca GM

    Do you have anyone else in your home that plays Mapleroyals?
     
  3. wowpuppy
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    wowpuppy Donator

    thx for ur reply, just me, there is no more ppl play mapleroyals in my home
     
  4. Becca
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    Becca GM

    I see, then unfortunately you left out another IGN: MrsJack and that character was banned for macrobotting :(
     
  5. wowpuppy
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    wowpuppy Donator

    i dont know who he is, it is not me
     
  6. Becca
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    Becca GM

    According to the Admins, MrsJack is in the same account that crystalcc is

    edit: sorry that was my bad, they weren't on the same account but they are linked. So you will have to wait for an Admin to come forward and ask you more questions. :( I didn't issue this ban, I'm just checking the IGNs and it's coming up, so it might take some time.
     
    Last edited: Jul 15, 2020
  7. wowpuppy
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    wowpuppy Donator

    oh no, pls check the log information and the date time when crystalcc was created. i think maybe the username or password made u think he was me? pls check more information
     
  8. wowpuppy
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    wowpuppy Donator

    i guess u mean same account is that almost all my account/username have a similar feature:XXXX123
     
  9. wowpuppy
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    wowpuppy Donator

    thank you, Becca
     
  10. Matt
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    Matt Administrator

    Did you ever recently play the game at another location? And do you use any VPN to play the game?
     
  11. wowpuppy
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    wowpuppy Donator

    thx for ur reply. several days ago, i played mapleroyals in net bar with an accelerator named Golink. i guess is that.
     
  12. wowpuppy
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    wowpuppy Donator

  13. Tim
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    Tim Administrator

    was the last time you played at this internet bar?
     
  14. wowpuppy
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    wowpuppy Donator

    thx for ur reply. Maybe not the last time, cus i once used Golink in my desktop b4 this update
     
  15. wowpuppy
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    wowpuppy Donator

    hello? any extra details should i give?
     
  16. Tim
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    Tim Administrator

    what's golink and how does it work?
     
  17. wowpuppy
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    wowpuppy Donator

    it is a game accelerator and its web is : https://www.golink.com
     
  18. Tim
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    Tim Administrator

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