Solved [Solution Given] -

Discussion in 'Technical Help' started by Narwhale, Jun 18, 2026 at 12:56 AM.

  1. Narwhale
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    Narwhale Member

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    Last edited: Jun 22, 2026 at 12:27 AM
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  2. Heidi
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    Heidi GM

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    I was curious, and so I did a traceroute just now myself. I am in New Zealand, so my connection to the server also goes via submarine cables under the pacific, to California, before taking a great adventure across the US, then under the Atlantic to the UK. This is pretty standard for the Asia-Pacific region.

    For privacy and security reasons, I have removed the data points prior to it hitting California (these are all within New Zealand). Mine is showing lag on that same hop, even though my understanding is that it is early morning in GMT+8 right now. My general feeling is that the differences in your trace routes is not enough to explain noticable lag spikes in game though. The increase in time is a bit less than 25% over when you consider it to be "not lagging".

    I also wonder if this is actually the full picture. I think the various security systems and DDoS protection we have might not be captured in these trace routes...? And those are what tend to cause the most grief, unfortunately. Despite having a computer science background, I never did much in computer networking though. Perhaps @Apoc_Ellipsis will have some thoughts.

    10 177 ms 177 ms 176 ms pao-sv8-pb1-8k.ca.us [192.99.146.42]
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 190 ms 190 ms 191 ms pdx1-hil1-vac1-a75-1-firewall.ovh.us [147.135.34.8]
    14 190 ms 190 ms 191 ms pdx1-hil1-vac1-a75-3.ovh.us [147.135.34.7]
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 457 ms 243 ms 244 ms be103.bhs-g1-nc5.qc.ca [198.27.73.206]
    22 245 ms 245 ms 243 ms nyc-ny9-sbb1-8k.ny.us [192.99.146.216]
    23 * * * Request timed out.
    24 314 ms 313 ms 312 ms be101.lon1-eri1-g1-nc5.uk.eu [213.186.32.253]
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 312 ms 312 ms 309 ms ns3238208.ip-57-128-187.eu [57.128.187.242]
     
  3. Apoc_Ellipsis
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    Apoc_Ellipsis Donator

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    Honestly I've not been playing as much with personal stuff and I haven't really had any lag spikes on my side to gather data.
    I'm over in US West over here.
     
  4. mikurub3am
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    mikurub3am Member

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    I am also on GMT +8 timezone and my friends and I have been experiencing the lag spikes. It started about 1/2 weeks ago. I don't think it is an ISP issue as we are all using different ISPs. The lag is usually bearable but lately it has been getting worse. I hope that this can be fixed soon too as it is affecting the gameplay badly T___T. (Dc-ed in GM events 80% of the time, died in boss fights due to delay in pots)

    Ping statistics for 57.128.187.242:
    Packets: Sent = 177, Received = 153, Lost = 24 (13% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 303ms, Maximum = 320ms, Average = 305ms

    Tracing route to ns3238208.ip-57-128-187.eu [57.128.187.242]
    over a maximum of 30 hops:
    1 1 ms 1 ms 1 ms
    2 3 ms 2 ms 2 ms
    3 40 ms 6 ms 54 ms
    4 168 ms 169 ms 169 ms
    5 184 ms 182 ms 183 ms sjo-sv5-bb1-a9.ca.us [142.44.208.166]
    6 * * * Request timed out.
    7 * * * Request timed out.
    8 193 ms 193 ms 194 ms pdx1-hil1-vac1-a75-1-firewall.ovh.us [147.135.34.8]
    9 186 ms 184 ms 185 ms pdx1-hil1-vac1-a75-3.ovh.us [147.135.34.7]
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 242 ms 413 ms 245 ms be103.bhs-g1-nc5.qc.ca [198.27.73.206]
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 303 ms 304 ms 304 ms lon-drch-sbb1-nc5.uk.eu [54.36.50.230]
    19 306 ms 312 ms 310 ms be101.lon1-eri1-g2-nc5.uk.eu [91.121.215.119]
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * 304 ms 305 ms ns3238208.ip-57-128-187.eu [57.128.187.242]
    Trace complete.
     
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