Closed Ban Appeal

Discussion in 'Ban Appeal' started by Yancy, Jun 13, 2018.

  1. Yancy
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    Yancy Member

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    IGN:
    AAAlibi
    Level:
    81
    Character Name:AAAlibi
    Last thing you did:I was flying from Mu Ling to Orbis and suddenly disconnected.
    Why do you think you got banned?:I don't know,maybe used VPN connect to the game.
    Ban message when attempting to log in:This is an ID that has been deleted or blocked from connection.Please check again.
    What GM banned you (optional):Unknown.
     
  2. Kai
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    Kai Donator

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    Do you know Yancy?
     
  3. Yancy
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    Yancy Member

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    Yse,I know,that's my first character,a lv 26 soldier,created maybe two years ago,since then I never play royals anymore until June 1st ,2018,then I created AAAlibi.Recently I log in Yancy a few days ago because of AAAlibi's items are full so I transfer some to Yancy.I changed my computer and I changed my residence and IP last year,maybe that's why I got baned?
     
  4. Kai
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    Kai Donator

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    What other IGNs do you play?
     
  5. Yancy
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    Yancy Member

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    I only have two IGNs,Yancy lv 26 soldier and AAAlibi lv 89 priest,I didn't ues any other's accounts or share my account to anybody
     
  6. Tim
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    Tim Administrator

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    what kind of vpn or accelerator are you using to connect to mapleroyals?
     
  7. Yancy
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    Yancy Member

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    Three days free trial of Lonlife accelerator which I want to recharge to become a member after the free trial.
     
  8. Tim
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    Tim Administrator

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  9. Yancy
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    Yancy Member

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    Thanks for your remind sir,I've already become a paying member of Lonlife accelerator so I think it should not be a problem.It's my bad to use a accelerator that offer me three days free trial,I'm sorry about that.I thought the free trial got through my own mobile number will provide me a unique IP address,I couldn't have been more wrong. I sincerely hope that you can give me a second chance,I love mapleroyals and I had a tough time during the appeal.
    Finally,in order to prevent breaking the rules again,I have another question:I will do house-moving again soon,I am worried that the IP address will change.So what should I do to avoid misunderstanding that GMs may thought I lent my account to someone else?
     
  10. Tim
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    Tim Administrator

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    you need to check with your provider (Lonlife ) if they use private VPN connections for their paying customers or not. Paying for a VPN does not automatically mean it's no longer a public VPN
     
  11. Yancy
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    Yancy Member

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    Thank you sir, I had them check with the provider, they have personal exclusive IP service but cost a lot that I can't afford, so I will do direct connection in the future. Thank you again for your reminding!
     
  12. Tim
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    Tim Administrator

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    you should be able to log in now
     

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