Hi! I'm a returning player and I'm unable to login to my account. I get the 'This account is deleted or disconeccted' message. ALL Your Character Names: BlitzM(mage?) Last thing you did: Regular playing. Why do you think you got banned?: - Ban message when attempting to log in: - What GM banned you (optional): - I've never hacked or scammed people or whatever. I use to donate in the past so I would never risk that. Looking forward to a reply! Thanks.
Hello, BlitzM is not an IGN that is currently in use. Did you misspell it, or can you remember any other IGNs?
Neither of those are IGNs either. Will PM you for your account name. Don't put your account name on here, as this is a public forum.
When was the last time you played Royals? Approximate month and year. And did you have a forum account from back then?
I think Match 2020! I had an Ice / Lightning mage! Around level 130 ish! I did have an forum account but I cannot remember sadly. Thank you so much for helping me.
Hi! Was there any news on this? =D I have 3 days left of my Holiday and I'd like to grind those. Id even be happy just to start with a new account. Thanks again!
I was able to find your account based on the username you gave me via PM. The account does not have a level 130ish Ice/Lightning Mage on it though. Seems you have been banned for suspected Real World Trading: Spoiler: MapleRoyals ToS Major Infractions: Real World Trading Punishment: Permanent ban. Real World Trading - The act of exploiting the software or the game for any sort of commercial purpose, including buying or selling items, mesos or services for real world currency or barter. Additionally, any and all solicitation, advertisement or other promotion of the aforementioned, irrespective of the location of the act. To the best of your recollection, do you remember a trade on December 6th, 2020 at 19:19:06 Server Time where 2 B Meso Coins were traded to a known Real World Trader? And do you remember what was traded? Unfortunately, since this is a permanent ban investigation, you will not be able to start a new account while this is being investigated.
Absolutly not. I was not playing at the time. And I'd never risk that I also used to donated and such. Thank you for finding out.
Very well. An Admin will be required for the next step. They will be able to determine if your account was hacked into and this trade done by a hacker. Please be patient and wait for an answer from them here.
your characters were created dec 1st 2020 and you were banned for rwt that occurred on dec 14th 2020, to say you werent playing at the time doesnt make a lot of sense
