Closed BAN appeal

Discussion in 'Ban Appeal' started by StanTM, Dec 10, 2016.

  1. StanTM
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    StanTM Member

    Character Name:SatanTM
    Last thing you did:i'm not online,taday i see my acc banned.
    Why do you think you got banned?:i have no idea.
    Ban message when attempting to log in:satanTM:suspiclous activity
    What GM banned you: TimK permanently banned
     
  2. Tim
    Online

    Tim Administrator

    why was Mr. Wang able to log in on your account
     
  3. StanTM
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    StanTM Member

    i dont know him. i never told my account to anyone.
    i think he must a hack!!! he hack my account
     
  4. StanTM
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    StanTM Member

  5. Tim
    Online

    Tim Administrator

    so how was he able to get your login id, password and pin
     
  6. StanTM
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    StanTM Member

    i really dont know,maybe he use some technical means. its none of my business!
     
  7. Tim
    Online

    Tim Administrator

    well you better make it your business if you're interested in playing again
     
  8. StanTM
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    StanTM Member

    so,what should i do
    i really want to play it
    Please!!!
     
  9. StanTM
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    StanTM Member

  10. Dimitri
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    Dimitri Saint of Horses

    Instead of bumping, please provide relevant information.
    If you provide no information, there's nothing we can do here.
    Have you used the account details you have on MapleRoyals on any other website, program or game?
    If not, is your computer free from viruses?
     
  11. StanTM
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    StanTM Member

    All my servers use the same account password
    Is it stolen because of this ?
     
  12. Dimitri
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    Dimitri Saint of Horses

    Well we do describe in our Terms & Conditions that using the same account information on a different server would indeed jeopardize your account security.
    With that said, it would most definitely not surprise me if this has been the cause as to why someone has been able to breach into your account.
    Can you please change your ingame password to a strong and preferably unique one, and let us know when you have done so?
     
  13. StanTM
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    StanTM Member

    Okay, I'll change my password.
     
  14. StanTM
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    StanTM Member

    I've changed my password. It's complicated.
     
  15. StanTM
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    StanTM Member

    plz unban my account~~
     
  16. StanTM
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    StanTM Member

  17. Dimitri
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    Dimitri Saint of Horses

    Unbanned.
     

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