Closed Character Issues

Discussion in 'Ban Appeal' started by ronlim, Jun 8, 2021.

  1. ronlim
    Offline

    ronlim Member

    Issue: Cannot get past character selection screen - MAC ban on account.
    Character Name: MiniCabbage ,StorageID
    Additional Information:
    You have been disconnected from the login server
    Please try again later
     
  2. ronlim
    Offline

    ronlim Member

  3. Sen
    Offline

    Sen Donator

    Hello, please be patient and don't bump your ban appeal as it will only delay the process further. And please do not create additional ban appeals either. Thank you.
     
  4. Stephen
    Offline

    Stephen GM

    Hello,

    Do you have any other IGNs on any other accounts? if so, please list them here.

    Also, the IGN StorageID does not exist. Did you misspell this one?
     
  5. ronlim
    Offline

    ronlim Member

    Hi

    i don't have others accounts then this,
    sorry for the misspell on the IGN StorageLD.
     
  6. Dasha
    Offline

    Dasha Donator

    Hello there! Sorry for the late response.

    When was the last time you played?
     
  7. ronlim
    Offline

    ronlim Member

    just recently.. as you can check i just created a ID.
    among my friend's only me having this issue....
     
  8. Dasha
    Offline

    Dasha Donator

    Thank you for your quick reply!

    How long have you been using your current PC?
     
  9. ronlim
    Offline

    ronlim Member

    Not long ago.. just got this laptop due to 3rd Lock Down..
     
  10. Dasha
    Offline

    Dasha Donator

    Unfortunately, this devises MAC address has been permanently banned.

    You will have to use another device to play MapleRoyals.
     
  11. ronlim
    Offline

    ronlim Member

    What ? Why permanently ban ?

    Is not possible for me to get a new device to play:'(
    Any possibility to let me play? My friend's are playing since 8June.....
     
  12. Dasha
    Offline

    Dasha Donator

    Permanently banned for RWT.

    I already forwarded your information to the admins to get their final verdict but I wouldn't want to get your hopes up as these bans are permanent.

    Sorry for the inconvenience :(
     
  13. ronlim
    Offline

    ronlim Member

    RWT ? May I have the proof so that I can claim back some money from the seller !!
     
  14. Dasha
    Offline

    Dasha Donator

    I am unable to provide you with the evidence that resulted in the address being permanently banned. Sorry about that.
     

Share This Page