Closed Character rollback

Discussion in 'Closed' started by Dawg, May 28, 2017.

  1. Dawg
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    Dawg Well-Known Member

    IGN: Guudan
    Problem: Newly made character on a pre-existing account roll back issue.
    Details: Last night at 1-2 AM EST I made a new character on my pre-existing account. I leveled up to Lvl 10 and got the job advancement for warrior. I got it to Lvl 11 and transferred over the following items.

    100 Heartstopper (x 5)
    Various 100% event scrolls (1 x Wand, 1x INT Earring, 1x 2H Sword)
    5m in mesos
    Some equips I can't recall.

    When I logged back into the account today I noticed I rolled back to Maple Island infront of the Mai NPC. Some of the quests I completed also rolled back and all the transferred items and mesos were gone. I checked the characters I transferred them over from and they also don't have the items.

    I was hoping for a refund of the lost items. I've refrained from using the character completely until the issues been addressed.
    (I've already made a post on the roll back thread.)

    Some of the items were in storage for a long period so I can't recall who put the items into the storage. It's either Slyde or Lancel.

    Thank you for your time.
     
    Last edited: May 31, 2017
  2. Michael
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    Michael Donator

    Please contact a GM in-game to have 500 Heartstoppers, 1x Wand, Earring INT and 2H Sword event 100% scrolls and 5,000,000 mesos refunded to you.
     
    Last edited by a moderator: Mar 7, 2018
  3. Dawg
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    Dawg Well-Known Member

    @Yanir
     
  4. Yan
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    Yan Donator

    Refunded the scrolls and 500 heartstoppers. An admin will add 5,000,000 Mesos to your account in the upcoming Server Check.
     
    ginwolf and Mrkaren like this.
  5. Andreas
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    Andreas Donator

    Refunded 5m mesos.
     
    ginwolf likes this.

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